

TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Würth South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Würth South Africa across 53 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We recently had a disappointing experience with a Würth agent in Nelspruit, Christina Breed. In mid-November 2025, she sent promotional brochures to our foreman, which led to our technicians purchasing four toolboxes. Initially, we were informed that five units were in stock. However, only two toolboxes were delivered without issue. We were later told that the remaining two had been sold by a colleague after the order was placed. Since then, we have consistently followed up, but have only received repeated explanations and delays, most recently that stock is still pending arrival via containers. As of 17 March 2026, more than four months later, the outstanding toolboxes have still not been delivered. From a professional sales perspective, if stock cannot be supp**** within a reasonable timeframe, a refund or alternative solution should be offered proactively. Unfortunately, this experience has been frustrating due to the lack of clear communication, accountability, and resolution. We hope this matter can still be resolved promptly and that future customers receive more reliable service.
1 reviews | Active since Jan 2020
We recently had a disappointing experience with a Würth agent in Nelspruit, Christina Breed. In mid-November 2025, she sent promotional brochures to our foreman, which led to our technicians purchasing four toolboxes. Initially, we were informed that five units were in stock. However, only two toolboxes were delivered without issue. We were later told that the remaining two had been sold by a colleague after the order was placed. Since then, we have consistently followed up, but have only received repeated explanations and delays, most recently that stock is still pending arrival via containers. As of 17 March 2026, more than four months later, the outstanding toolboxes have still not been delivered. From a professional sales perspective, if stock cannot be supp**** within a reasonable timeframe, a refund or alternative solution should be offered proactively. Unfortunately, this experience has been frustrating due to the lack of clear communication, accountability, and resolution. We hope this matter can still be resolved promptly and that future customers receive more reliable service.
1 reviews | Active since Jan 2020
Würth South Africa delivers great products, but what truly sets them apart from the rest is the competence of their staff. The combination compliments our own company philosophy. Simply put Würth is worth it!
1 reviews | Active since Jan 2020
Würth South Africa delivers great products, but what truly sets them apart from the rest is the competence of their staff. The combination compliments our own company philosophy. Simply put Würth is worth it!
1 reviews | Active since Jan 2020
Hi, i would just like to give a big thanks to the Wurth team in assisting us with every need possible. Justin made himself available 24/7 and had no issue getting the results we needed. From Volvo Middelburg Trucks to Wurth SA thanks alot!
1 reviews | Active since Jan 2020
Hi, i would just like to give a big thanks to the Wurth team in assisting us with every need possible. Justin made himself available 24/7 and had no issue getting the results we needed. From Volvo Middelburg Trucks to Wurth SA thanks alot!
1 reviews | Active since Jan 2020
Great Quality Products. Our Sales Rep, Katja Lotz, is always willing to assist where she can. She takes the initiative to show us products and consumables that would assist our day to day working in the workshop, further ensuring that we have efficient and quality service to our end clients.
1 reviews | Active since Jan 2020
Great Quality Products. Our Sales Rep, Katja Lotz, is always willing to assist where she can. She takes the initiative to show us products and consumables that would assist our day to day working in the workshop, further ensuring that we have efficient and quality service to our end clients.
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