1 reviews | Active since Member
I have tried to get a quote from Xco Sport on netbal dresses for my daughter's two teams for days. I went on their "dedign online" to create a design I liked and mailed them the designs for quotations.
Eventually I got emails from them to show me my designs which I assume is an automated responce system. No quote, no follow up and no calls. So I called them thid morning to speak to someone myself. Christel who works in my area of business told me she would find my requests and get back to me .... by the afternoon no call no feedback. So I called once again. She denied talking to me first in a very unprofessional way and once I explained she remembered. I asked her to whatsapp me from her phone so I could send her my design directly and at 16:42 I am still waiting??? The service is so bad that I dont even want to waste my time any further. They have no sence of urgency or professionalism at all! I as very dissapointed as I thought they might be the first company to contact but I guess my business no matter how small it might be is too insignificant to give any attention to. I will take it elsewhere to a company who prides themselves in serving any customer no matter how small the order may be ...