*****ster Dressed in sheep clothing.

This is the worst company to deal with. I ordered a door rubber for a client's washing machine in august and paid in full. The machine is a very recent model so i was told parts would be available in 3 weeks and they would call me to collect. Instead of them calling i was the one to call until i was told it has arrived. I went in to collect only to be told it wasnt my order but someone else's mistaken for mine hence they said i should come collect. At this time i asked my client if they would wait more or cancel the order thats when the LG team called her for assuarance little did i know it was a start of a very bad situation for me. I waited for another 2 weeks thats when i was told its discontinued so i requested a refund which should take 7 days to be processed but still up to today they havent processed my refund and now my client is reporting me for ***** while these guys continue to operate and ***** people's hard earned money.

How can they accept money for a discontinued product? Why take so long to do a refund like i am the one at fault. When i call each time its a new lie after another. How do i deal with this?