****med by Xiaomi

On September 13 2025 I placed an order with https://mistore.africa. Shortly after making payment I received confirmation of purchase.

Thank you for your order ========================

Hi Juan,

Just to let you know — we’ve received your order, and it is now being processed.

Here’s a reminder of what you’ve ordered:

Order summary Order #22076 (September 13, 2025) ----------------------------------------------------------------------

Smart Standing Fan 2 Lite

×1

R1,299.00

Subtotal:

R1,299.00

Shipping: Free shipping

Free shipping

Total:

R1,299.00 (includes R169.43 VAT)

Payment method:

Peach Payments

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Autocorrect made a mistake with my address and I was trying to get hold of someone to rectify it but I could not. On the 17th I reached out to service.za@support.mi.com and they told me the following:

On 2025/09/17 11:30, service.za wrote:  

> Dear Sir/Madam, > Hello, Greetings from Xiaomi Customer Support! This is Nadia. > We at Xiaomi value your trust, and we apologize for the inconvenience. Rest assured that we'll assist you on this. > > I regret to inform you that as of now, we are not selling our products through our Global website, so we won't be able to assure you in this regard. However, please reach out to the seller directly for further assistance. > > Best Regards > Xiaomi South Africa Email Service > If you have any other questions, welcome to visit again. Always believe that something wonderful is about to happen!

Also on the 17th I received a mail from sales@b2cwarehouse.co.za telling me that all is in order. Today is the 29th and I still have not received anything, not a tracking number nor the product. I think I was ****med