Xiaomi fails to deserve their clients trust by bringing out a deficient redmi note 12

Xiaomi brought out a redmi note 12 with 4gb ram which is totally useless but they don't mind if people shut up about it. These phones are slow as glaciers, you can't upgrade the memory and you spend your day exasperated by having a phone that slows you down. I wish they could take this model back and gave me a chance to continue enjoying Xiaomi. One thing I know for sure, my allegiance to Xiaomi has changed. I used to think they were the best, now I feel that when they **** up they choose to alienate their customers