XN
Xpress Networks Limpopo
Claimed Business
XN
Xpress Networks Limpopo
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Internet & Telecoms
#36NPS Score
0Unlikely
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Arthur M
1 reviews | Active since Jan 2020
15 Aug 2020, 16:48
Arrogant and Pathetic Customer Service
PATHETIC COMPANY. Ever since the company became HEROTEL.... It has become ZEROtel. It takes 4 days to swap out a faulty routerboard and they sent a very inexperienced technician who was on the phone the whole time and messed up the configuration and other household WIFI devices could not connect to the internet when they left. Again it took them constant reminders to fix the issue.... 3 days later they manages Remotely. 7 days!!! They then switched the connectivity for R30.34c owed to them. R30.34c. once the money was paid it was not reconnected for over a day! talk about arrogance and distasteful customer service. They lack customer service
Helpful (0)
|Replies (0)AM
Arthur M
1 reviews | Active since Jan 2020
15 Aug 2020, 16:48
Arrogant and Pathetic Customer Service
PATHETIC COMPANY. Ever since the company became HEROTEL.... It has become ZEROtel. It takes 4 days to swap out a faulty routerboard and they sent a very inexperienced technician who was on the phone the whole time and messed up the configuration and other household WIFI devices could not connect to the internet when they left. Again it took them constant reminders to fix the issue.... 3 days later they manages Remotely. 7 days!!! They then switched the connectivity for R30.34c owed to them. R30.34c. once the money was paid it was not reconnected for over a day! talk about arrogance and distasteful customer service. They lack customer service
0
Replies (0)MS
Marce S
1 reviews | Active since Jan 2020
5 Apr 2019, 07:19
Xpress Keeps Us Connected
The staff at Xpress are always friendly and helpful. From the support team right through to the ladies in the accounts department, you will get assisted with a smile. From day 1 my questions were answered and every query gets dealt with ASAP. Xpress keeps us connected. Keep up the good work.
Helpful (0)
|Replies (0)MS
Marce S
1 reviews | Active since Jan 2020
5 Apr 2019, 07:19
Xpress Keeps Us Connected
The staff at Xpress are always friendly and helpful. From the support team right through to the ladies in the accounts department, you will get assisted with a smile. From day 1 my questions were answered and every query gets dealt with ASAP. Xpress keeps us connected. Keep up the good work.
0
Replies (0)