1 reviews | Active since Member
If possible I would give Xtra Clothing and Shoes in Vereeniging a 0 star rating.
Went to the store on 19 Aug 2021 for some shopping. As soon as we entered the store we were greeted by a friendly employee and asked if they had toilets that we could use, the lady said there are toilets and pointed us in the direction.
Before entering the toilets we realized it was for woman so we looked across for the men's toilet. A woman standing there stopped us and asked what we were doing and I responded saying that I want to use the bathroom and she responded by saying no, and adding something along the lines of it being her "Castle", so I asked her why are the employees in the front of house telling me I can use the toilet and why is she refusing me access. Her response was that "Your toilets are at home" and she looked away from me. I was absolutely flabbergasted that an employee of any store would talk to a customer in that sense. It is unacceptable!! I turned around laughed and walked away, as we were walking away, she shouted for us to stop and said that she was just joking and she pointed to the men's toilet. I responded by telling her that her service was absolutely horrible!
It felt like we were being chased away or not wanted there.