Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought clothes online on the 12 July 2018. I contacted them in October. They told me to check with the Post office. I have had no notification from my Post Office. I have now contacted them again. They gave me a tracking number for my Post Office, which our local Post Office doesn't recognise. I asked for my money back. They refused and gave me this response. "Your order ********** 1 and ********** 9 were placed on 12th July, which are more than three months ago. We are sorry that we cannot check more shipping details on shipping website because the tracking information online was expired and the estimated delivery time was exceeded either. We suggest you go to the local post office to check your order which might be held by them. We can not handle this undelivery order anymore because tracking information was expired on Shipping site. But as you are our valued customer, we will provide you a 15% coupon code which is YS15 as this delayed delivery. If you can not receive your order in the future, please contact us within 3 months of shipment. Please refer our International-Deliveries policy: https://www.yoins.com/Yoins-International-Deliveries-a-9.html We apologize for all the inconvenience caused by this situation. Thank you in advance for your understanding. If you have any questions, please feel free to contact us. Best regards, Yoins Team" Don't buy from them as they take no responsibility for the delivery of your goods, they put the responsibility on the consumer. If the goods are not delivered, it is the consumers problem. You need to contact them within 3 months. Even after saying that shipping may take 3 months. I feel this is theft.
1 reviews | Active since Jan 2020
I bought clothes online on the 12 July 2018. I contacted them in October. They told me to check with the Post office. I have had no notification from my Post Office. I have now contacted them again. They gave me a tracking number for my Post Office, which our local Post Office doesn't recognise. I asked for my money back. They refused and gave me this response. "Your order ********** 1 and ********** 9 were placed on 12th July, which are more than three months ago. We are sorry that we cannot check more shipping details on shipping website because the tracking information online was expired and the estimated delivery time was exceeded either. We suggest you go to the local post office to check your order which might be held by them. We can not handle this undelivery order anymore because tracking information was expired on Shipping site. But as you are our valued customer, we will provide you a 15% coupon code which is YS15 as this delayed delivery. If you can not receive your order in the future, please contact us within 3 months of shipment. Please refer our International-Deliveries policy: https://www.yoins.com/Yoins-International-Deliveries-a-9.html We apologize for all the inconvenience caused by this situation. Thank you in advance for your understanding. If you have any questions, please feel free to contact us. Best regards, Yoins Team" Don't buy from them as they take no responsibility for the delivery of your goods, they put the responsibility on the consumer. If the goods are not delivered, it is the consumers problem. You need to contact them within 3 months. Even after saying that shipping may take 3 months. I feel this is theft.
1 reviews | Active since Jan 2020
Please do not buy any clothing from this company . I placed an order in February 2018 for certain items and received something totally different today 23 April 2018. I am unhappy as this comes from China so I suppose I cannot expect much. Please do not order from them.
1 reviews | Active since Jan 2020
Please do not buy any clothing from this company . I placed an order in February 2018 for certain items and received something totally different today 23 April 2018. I am unhappy as this comes from China so I suppose I cannot expect much. Please do not order from them.
1 reviews | Active since Jan 2020
Pathetic service, I placed an order last year Octber 3027 and still have not received the item, its apparently lost some where and I must pay additional money to have it found and sent to me... Bull**** this online shopping is a complete waste of money and time, Yoins is money making, lying, cheating company, I won't recommend it to anyone.
1 reviews | Active since Jan 2020
Pathetic service, I placed an order last year Octber 3027 and still have not received the item, its apparently lost some where and I must pay additional money to have it found and sent to me... Bull**** this online shopping is a complete waste of money and time, Yoins is money making, lying, cheating company, I won't recommend it to anyone.
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