Bad Service

During June 2020 i requested a quotation for the manufacturing of a crate . Then on 18 August i contacted the sales person for the quote . I was tokd that the quote is with another person and that they will send the quote the same day . No quote was received. On Monday 24 August it was the same run around. As it was now a urgent enquiry i visited the offices of York Timbers and was told that (Vishnu) has the quote and will bring it to me. After waiting 20 minutes he did not appear or attempt to contact the Sales office where i was waiting. I left and tried to contact the Sales Manager which i was told is based in Pretoria. I called there but he was not available . I left my contact details and asked for him to call me . Up to date he or the sales person failed to contact me or send the promised quote. I reached out to another comppany and was attended to the same day with a quotation. Now i can supply my customer with the costs of a crate.