It's Not How You Start But How You Finish.

Initially I rated my first experience with Youneek poorly, as I ordered items on 19th December, fully understanding processing would commence on 10th January. On 16th there had still been nothing from them, so I queried on their website and tried to call, with no answer, just voicemail. Things like this can happen with the best of businesses and then it comes down to how it is recovered. I subsequently had a call from the "missed call" (their words not mine) and emails from the founder/owner. My order was packed last night and delivered today. A supplier is only as good as the delivery system and I was really impressed with their choice of Courier Guy. After that shaky start I am left with an impression of an honest, sincere and passionate company and won't hesitate to buy their products again. BTW the two I bought are great! Creative quality that will go down well in any situation. They even popped a pair of free socks in to all Christmas break orders. Just what I wanted for Christmas! ;-)