Youngman Roofing - Stealing

I bought 1 item from Youngman Roofing on 5 May 2022. I was told to go to the back to collect. However no one helped me even though i asked a few different people. Eventually 1 guy came over and asked his co-workers to assist and they refused/said they where busy. I went back inside and asked for the transaction to be reversed. The manager Mark assured me the funds will be put back on my card the same day. Till today 9 May 2022 and have still received nothing. Do not buy from this company as their service is terrible and they have act like what they are - A big company who doesn't care about clients cause they are making too much money!!!