Uncontrolled Failed debit order immedaite penalty

We are forced to authorize a debit order with no option of manual EFT payment to settle account.<br> The debit order fails and is the fault of the bank.<br> I get an email with no statement of outstanding balance and no request to fix the problem.<br> I am told that debit failed and I am penalized with a R200 fee and handed over to debt collectors.<br> <br> THIS IS NOT HOW YOU DO THINGS.<br> You let me know and I sort it out. (It is already sorted out ).<br> I tried to logging to the website to see the outstanding balance and the system tells me I am not even registered and my email doesn't exist.<br> <br> I refuse to pay penalties. You force me to authorize a bank to fail a debit order to steal money from me!!!<br> <br> F - U - C - K THIS!!!<br>