Yuppiechef
3.1|422 reviews
PF
Portia F
1 reviews | Active since Member
29 Mar 2026, 08:22
Yuppie Chef ,unfair policy faulty goods returned , value 529.
Faulty Aura Diffusser , returned, 14 days before refund or replacement unfair.
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Portia F's updateReviewer Update
30 Mar 2026, 18:57Response from Cameron Jafta, Yuppie Chef; reiterates unfair policy which protect Yuppiechef at the expense and inconvenience of the client. Policy unfair , outdated and does not resolve my complaint at all.
Dear Portia,
Thank you for your response and for sharing your concerns in detail.
We understand and acknowledge your frustration regarding your [insert product] and your experience with it. Please rest assured that your feedback has been taken seriously and we are here to assist you as best we can.
In line with our returns and warranty procedures, all used products—whether reported as faulty, damaged, or not meeting expectations—must first be sent to our supplier for inspection. This process allows them to assess the issue, determine whether a fault exists, and advise on the appropriate next step, be it a repair, replacement, or a refund to your original payment method.
Cameron Jafta
Dear Portia,
Thank you for your response and for sharing your concerns in detail.
We understand and acknowledge your frustration regarding your [insert product] and your experience with it. Please rest assured that your feedback has been taken seriously and we are here to assist you as best we can.
In line with our returns and warranty procedures, all used products—whether reported as faulty, damaged, or not meeting expectations—must first be sent to our supplier for inspection. This process allows them to assess the issue, determine whether a fault exists, and advise on the appropriate next step, be it a repair, replacement, or a refund to your original payment method.
Cameron Jafta
PF
Portia F's update30 Mar 2026, 18:57
Reviewer Update
Response from Cameron Jafta, Yuppie Chef; reiterates unfair policy which protect Yuppiechef at the expense and inconvenience of the client. Policy unfair , outdated and does not resolve my complaint at all.
Dear Portia,
Thank you for your response and for sharing your concerns in detail.
We understand and acknowledge your frustration regarding your [insert product] and your experience with it. Please rest assured that your feedback has been taken seriously and we are here to assist you as best we can.
In line with our returns and warranty procedures, all used products—whether reported as faulty, damaged, or not meeting expectations—must first be sent to our supplier for inspection. This process allows them to assess the issue, determine whether a fault exists, and advise on the appropriate next step, be it a repair, replacement, or a refund to your original payment method.
Cameron Jafta
Dear Portia,
Thank you for your response and for sharing your concerns in detail.
We understand and acknowledge your frustration regarding your [insert product] and your experience with it. Please rest assured that your feedback has been taken seriously and we are here to assist you as best we can.
In line with our returns and warranty procedures, all used products—whether reported as faulty, damaged, or not meeting expectations—must first be sent to our supplier for inspection. This process allows them to assess the issue, determine whether a fault exists, and advise on the appropriate next step, be it a repair, replacement, or a refund to your original payment method.
Cameron Jafta