You must go

Went to Zambibush on the 01.01.2018 , the man and woman working at the entrance were extremely rude , I understand their policy that on holidays bookings must be made unfortunately i did not know that at the time, when i asked for confirmation the lady harshly said "you have no booking you' must go. I would hate to think it was also a racist statement. such a wonderful place but with staff that talks to its client in that manner is very humiliating to me as a client and disappointing.