Jeremiah Mathura - unprofessional

I am writing to formally raise a serious concern regarding the ongoing unprofessional conduct of your agent, Jeremiah, in connection with the unit at Village Green, Ridgeway. Weeks ago, my partner attempted to engage with Jeremiah regarding this same unit and was completely ignored. Now, I’m experiencing the exact same treatment — ignored messages, delays, and dismissiveness. After finally getting a response, Jeremiah insisted on sending documentation before even allowing a simple viewing, which is entirely unreasonable and unhelpful. When I requested a basic viewing appointment, there was no further response for days. I then asked for his email address, only to receive an email from info@zqprop, when the company name appears to be ZA Prop. This inconsistency is alarming and casts doubt on the legitimacy and professionalism of the communication. What’s worse is that I then received a phone call from Jeremiah telling me to take my business elsewhere. This behavior is not only disrespectful, but completely unacceptable from anyone representing a real estate agency. I want it on record that the level of service from Jeremiah has been consistently poor, evasive, and unprofessional — both towards me and my partner. I would appreciate a formal response from someone in a position of responsibility.