ZK
Zareena Kara Properties
Unclaimed Business
ZK
Zareena Kara Properties
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAV
Ayesha V
1 reviews | Active since Jan 2020
8 Jan 2025, 23:45
Terrible service
Truly terrible experience. Had an initial conversation with a staff member and concluded an agreement for them to lease out my property. Shortly after, Uzair of their offices informed me that they "just don't have the time" to proceed as agreed, as they are really busy. Sent a follow up email that was ignored. Cancelled the mandate. Best to avoid
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Ayesha V
1 reviews | Active since Jan 2020
8 Jan 2025, 23:45
Terrible service
Truly terrible experience. Had an initial conversation with a staff member and concluded an agreement for them to lease out my property. Shortly after, Uzair of their offices informed me that they "just don't have the time" to proceed as agreed, as they are really busy. Sent a follow up email that was ignored. Cancelled the mandate. Best to avoid
0
Replies (0)eJ
elton J
1 reviews | Active since Jan 2020
10 Jan 2020, 19:46
Zaheer Kara providing no service and feedback
As part of this complaint I have sent email and correspondence stated below and directed towards the developer Redefine Properties Customer Care, the building's managing agent Ecliptic Estate Management as well as the rental agent ignoring potential tenants keen to rent properties Zaheer Kara of Zareena Kara Properties. Dear Redefine Properties Customer Care and Viola Sibanda of Ecliptic Estate Management, NOTE: Zaheer Kara of Zareena Hara Properties I have copied you in via your company’s website contact form –for completeness and with courtesy. (Courtesy you have not bothered to shown Johan. Shame on you). Screen shot attached. Potential tenant has contacted Zaheer Kara I assume a Redefine Properties approved rental agent (In my opinion you need to rethink this approval), over several weeks via email – proof is available. The final outcome was that Zaheer would get back to Potential Tenant. This did not occur. Therefore Potential Tenant was forced to send more than one Whatsapp message, which has been read as proved by the double blue tick. Proof is available. Yet no response. Not even a simple I do not have feedback I will revert soonest. IE Courtesy and dare I say professionalism. Ignoring a potential client is what it is. That is the back story. Now several weeks have passed, this apartment may not be let to someone else. Although online it shows as still available. Please find the attached screen shot of the apartment in question. Further find the screen shots of the Hellopeter complaints I have lodged. NOW how do we resolve this Redefine Properties and Viola are there more units in this configuration that can be rented, if so can we please discuss. If this apartment is available does Zaheer have to be the agent involved? I ask this as clearly Zaheer is not interested in renting this apartment or any other to potential and keen tenants. I await feedback as per any professional firm whether it be Redefine or Ecliptic Estate Management, I have in my opinion proven doubts and poor track record on Zaheer Kara of Zareena Kara Properties. Please advise Redefine and Viola
Helpful (0)
|Replies (0)eJ
elton J
1 reviews | Active since Jan 2020
10 Jan 2020, 19:46
Zaheer Kara providing no service and feedback
As part of this complaint I have sent email and correspondence stated below and directed towards the developer Redefine Properties Customer Care, the building's managing agent Ecliptic Estate Management as well as the rental agent ignoring potential tenants keen to rent properties Zaheer Kara of Zareena Kara Properties. Dear Redefine Properties Customer Care and Viola Sibanda of Ecliptic Estate Management, NOTE: Zaheer Kara of Zareena Hara Properties I have copied you in via your company’s website contact form –for completeness and with courtesy. (Courtesy you have not bothered to shown Johan. Shame on you). Screen shot attached. Potential tenant has contacted Zaheer Kara I assume a Redefine Properties approved rental agent (In my opinion you need to rethink this approval), over several weeks via email – proof is available. The final outcome was that Zaheer would get back to Potential Tenant. This did not occur. Therefore Potential Tenant was forced to send more than one Whatsapp message, which has been read as proved by the double blue tick. Proof is available. Yet no response. Not even a simple I do not have feedback I will revert soonest. IE Courtesy and dare I say professionalism. Ignoring a potential client is what it is. That is the back story. Now several weeks have passed, this apartment may not be let to someone else. Although online it shows as still available. Please find the attached screen shot of the apartment in question. Further find the screen shots of the Hellopeter complaints I have lodged. NOW how do we resolve this Redefine Properties and Viola are there more units in this configuration that can be rented, if so can we please discuss. If this apartment is available does Zaheer have to be the agent involved? I ask this as clearly Zaheer is not interested in renting this apartment or any other to potential and keen tenants. I await feedback as per any professional firm whether it be Redefine or Ecliptic Estate Management, I have in my opinion proven doubts and poor track record on Zaheer Kara of Zareena Kara Properties. Please advise Redefine and Viola
0
Replies (0)KV
Kerry V
1 reviews | Active since Jan 2020
22 Nov 2019, 09:36
Never again
Nadia and Zareena are extremely rude, unapologetic and unprofessional. I had a medical emergency and could not do anything and they blamed me for it for not cancelling my appointment. I would rather miss out on a great property than deal with them again. If you want proper customer service, I don't recommend this agency. If you want agents to lease out or sell your property, rather get an agency you can trust to not ward off customers.
Helpful (0)
|Replies (0)KV
Kerry V
1 reviews | Active since Jan 2020
22 Nov 2019, 09:36
Never again
Nadia and Zareena are extremely rude, unapologetic and unprofessional. I had a medical emergency and could not do anything and they blamed me for it for not cancelling my appointment. I would rather miss out on a great property than deal with them again. If you want proper customer service, I don't recommend this agency. If you want agents to lease out or sell your property, rather get an agency you can trust to not ward off customers.
0
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