EJ
elton J
Active since Nov 2011
71
Reviews
0
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Reviews
71 reviews7 months ago
Vodacom Broadacres refuses to stop sending promotional emails. And I have never done any work work with them.
I have returned unwanted emails trying to get me to go with unwanted specials and promotions. I have rep**** twice now to Ruan van der Merwe on vodacom.broadacres@axtelco.co.za. I ask one last time for you to stop emailing me. on this platform. For goodness sake I no longer live in Gauteng. Its embarrassing that you do not understand this nor do you respect previous polite requests to take me off your emailing list. POPPIA!!!!!!!! I have never done buisness with this vodacom franchise and to be blunt I never will. Get your house in order.
212 replies
7 months ago
Dis-chem Wynberg I found that you cannot belive them if they say they have ordered or ...........
Dis-chem Wynberg not bothering to order stock and send to another store. Call 2:20pm Today. Follow-up on IBT of Catheter stock to another branch. The item was a pack of 25 catheters! Kidney failure is a possiblity without them! I asked to speak to the manager - Monique took the call. When I asked difficult questions as to which branch failed to ensure order she quickly said she was the admin manager. At one point she pretended to not hear me saying the line was breaking up. When I said I will put her on hello peter can she hear me - suddenly she heard me. The fault is simple this branch got an order on monday to IBT stock to Tablebay mall. My partner followed up this morn and was told oops the paper is on the bottom of the drawer. Back to my call it turns out the item needs to have a code attached to be sent to Tablebay mall. However its still Wynbergs issue as this was not initiated. Further I went to Table Bay mall just before 5pm today and the assistant manager told me its the first he heard of the order was just before 3pm today - after my call. Further he confirmed that I could speak to any manager even if they say they are admin manager. Shocking service Wynberg and worse still trying to hide the issue. Not even ordering and Tablebay mall confirmed you only tried to ensure the order the day I complained 4 days post actual order.
53 replies
10 months ago
Unprofessional and completely *********** processes
My email to BW today: Good day I hope you are well. I am completely disappointed and shocked at the poor systems and service on making a simple glass purchase. How embarrassing and unprofessional for a company of your size and resources. This email has reference. Post the email I sent below I received a call from +27 11 084 7520 - Customer care at 11:40am 2025.06.04. It was with regards to the below email. I was told I need to arrange in store (as delivery charge is calculated) and I would need make payment instore. Please note when I ordered the glass I wrote my address in the order book (I have taken a photo as proof) and asked to arrange delivery. At that point I was told that I could arrange delivery once the glass arrived. Back to today where I went instore to arrange delivery and make payment. I was told they email head office to calculate the delivery charge. Once they get that I can pay. BUT it was unlikely I would receive the delivery quote today. So that means I would have to come back into builders warehouse to make payment running off information provided. 3 trips possible 4 to be honest before I would have arranged and paid for delivery. I called in and relayed the details to the call center at 12:59pm today, 2025.06.05. My order number in book is: 94975 My order number printed is:2023549728 I refer to your email On Wednesday, 4 June 2025 at 08:46:30 SAST, The Builders Team <info@builders.co.za> wrote: where you say: "We can only keep your order for 10 days from the date it is ready for Pickup. After this period, if we haven’t heard from you, we will need to cancel and refund your order". I am not driving to this store 3 or 4x wasting my time, petrol and money for something that could have been arranged at time of purchase. So let me know if I must wait 10 days and receive my refund and go elsewhere or whether or not Builderwarehouse would like to conclude this fiasco of a transaction. I reserve my rights to the fullest extend of the law.
159 replies
13 months ago
Vodacom ignoring National consumer Council Consultant communications
I took a HP Pavilion 15 on contract. (Approximately a year ago) Almost immediately I had issues with the device especially with the devices battery life but not limited to. (Being less that 50% of specification). The package has Platinum Warranty (herby called PW) which turns out to be a repair company's name. PW even recommended that the device be replaced. I received a device with a total of 6month HP warranty as apposed to 12 months from transaction date. Smacks of second hand device. I asked Vodacom and PW and they skirt around the question and do not answer yes or no. So I am left believing without proof to contrary that the replaced device is second hand. Vodacom on hellopeter states its a HP issue. NCC states Vodacom have a contract with me. It is their issue. Further the device is also faulty - the battery life is on a good day without much use 50% of specification. I reported the matter to the National Consumer Commission (NCC) on Wednesday 28 August 2024 at 8:27. I have followed up with NCC consultant and they have informed on 07 March 2025 at 15:08 that: Good day Kindly note that I have not received a response however the matter will be escalated to a senior coordinator who will try to engage with the supplier. Shocking Vodacom - I have been a loyal client for over 3 decades. Ignoring me. And now ignoring the NCC. This is Gross negligence!
106 replies
21 months ago
Apathetic, Gross negligence and misrepresentation. They replace with second hand devices.
Without prejudice. My experience and my opinion. I entered into a contract which had a device (HP Laptop) and data. 29/3/2024 Device had a 12 month warranty with HP. Means HP warranty expires 29/3/2025 Device also had a 36 month warranty and repair with Platinum Warranty. (They would collect your device repair and return). Within a months the HP laptops battery life was 20mins without using it. I had been dealing with who I thought was a manager Chris in the Waterfront store and Platinum Warranty. the device was submitted 2x and still battery life was an issue - was raised to 50% of online info. Platinum warranty recommended that the device be replaced. Chris told me that the supplier refused to replace the device. Even though the co that was responsible for repair - Platinum Warranty recommended replacement. That was a battle, eventually after fighting and constant comms the device was replaced. I accepted receipt drew a line through the legal limiting sentences on receipt. I registered the device with HP as previous. Turns out the device HP warranty expires 29/9/2024 so it is now a six month warranty from transaction start. I emailed Chris and Platinum Warranty asking if the device was a second hand unit. I confirmed that the unit i had in hand had a total of six months HP Warranty. Response you have a 3 year Platinum Warranty. I asked if the "new" unit was new and why was the HP warranty halved. Response you have a 3 year Platinum Warranty. The ignore your questions. Who is the supplier that refuses to replace devices that goes against appointed co to repair and maintain with a warranty. this was one of the most unprofessional and seemingly below board transactions I have ever had the misluck to enter into.
159 replies
31 months ago
Repaired the motor now blender leaks
I took my blender in for repaid 2023.09.29 as the motor simply did not turn on. I collected it and have not had it even a week and the jug leaks. it has silicone or glue now in the jug thread. cannot be my unit then or they :repaired" the jug without cause.Game expects me to drop the unit in for repair again. simply put not worth buying from Game this is ridiculous.
393 replies
31 months ago
Tablebay Mall - GROSS NEGLIGENCE and absolutely shocking dealings
I drove into one of the entraces this morning before 8AM. The boom ticket machine was out of order. I had cars behind me. Seemed the boom next to me was out of order as well. By now both lanes hade several cares parket. I presssed the help button and the security told me its a practice of some kind and ended the call. I tried to press help again - no response. I called the mall and spoke to P_O_L_L_Y who told me its a practice and put the phone down. I called again and spoke to same again who asked me to hold and promply didnt put me on hold but proceeded to bad mouth me to the person she was speaking to. S_T_E_V_E_N D_U_P_R_E_E_U then came on and proceeded to tell me that they having a practice. I said its badly run as why were the gates not locked. I have 12 cars behind and next to me. None of us can reverse down the hill. I said I would phone the police and inform the that I am being held hostage. He stated I am welcome to. If it was so well run why did they not close the gates or prevent entrnace - that specific entrance is a single lane opening into a double lane and up hill. Close the entrances and learn to deal with people in a professional manner, this was run with utter gross negligence endagering people and affecting their lives.
0 replies
36 months ago
Telephone operator zero effort to answer basic question if there is the sought specialty in the hospital.
I am looking for a specialist that handles chronic pain management and works with injury on duty cases. (I was referred to Medi-clinic Milnerton being advised they do work with injury on duty/workmen's compensation) I called the number on-line. Literally the person answering the telelphone cannot say if there is a pain management Dr/specialists there or not. Advised to come into emergency (the case is 5 months old and the pain management needs to be dealt with - operator dind seem to understand that it is therefore not an emergency) Sad to say operator I dealt with had no clue who did pain management - I wrongly assumed they could type the specialist service sought on their internal database. Poor service without even getting in the door. Sadly this deals with people needing medical assistance. Shocking
0 replies
37 months ago
samsung "offer" yet refuse to teach people to use their product. Gross negligence by staff or samsung?.
So Samsung as I have been told by several store staff - offers free training on the use of their cell and tablets. Without Prejudice. What total fiction! I have given my details 3x to 3 different staff at Tablebay Mall Samsung Store. I have not been contacted at all. I came from having apple everything and had to get a windows based pc due to design software. So I replaced iPhone with an S22+ and an iPad/ iPencil with S7 tablet. I just want to learn how to get these to actually do things as advertised. Samsung epic failure!!! Great offer a service but ignore the client. IE zero service. I have the names of these people who were supposed to call me. Ebie and Jeremy for shame on you! So now I am left with the belief I am sitting with a pile of over priced useless tech that has zero support. Worse zero follow through as per public advertised offering!
265 replies
37 months ago
samsung "offer" yet refuse to teach people to use their product. Gross negligence by staff or samsung?.
So Samsung as I have been told by several store staff - offers free training on the use of their cell and tablets. Without Prejudice. What total fiction! I have given my details 3x to 3 different staff at Tablebay Mall Samsung Store. I have not been contacted at all. I came from having apple everything and had to get a windows based pc due to design software. So I replaced iPhone with an S22+ and an iPad/ iPencil with S7 tablet. I just want to learn how to get these to actually do things as advertised. Samsung epic failure!!! Great offer a service but ignore the client. IE zero service. I have the names of these people who were supposed to call me. Ebie and Jeremy for shame on you! So now I am left with the belief I am sitting with a pile of over priced useless tech that has zero support. Worse zero follow through as per public advertised offering!
0 replies
Review Distribution
5 Star
6 (8.450704225352112%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
14 (19.718309859154928%)
1 Star
51 (71.83098591549296%)