Bad service

bought a motorbike from yourselves in March 2025 which was delivered on the 12th of Aprill . I was assisted by Shanon and on my instruction I request a sale of a bike ,bracket and delivery . I paid R30200 and I learned upon delivery that he included a box which I never asked . I informed him that I bought my own box ,he needs to take back the box and then refund me the money for the box . It's been promises ever since ,I was told to expect the refund thus morning ,no money is in my account . I informed Shanon that I need this money for the weekend as I'm traveling . I'm appalled by the way I'm being treated by Zeemans . I had planned to buy a second bike you are definitely not getting my business . I need this refund ASAP.