1 reviews | Active since Member
I was as medical professional in a clinic next to Orlando Towers and I was hoping to find a reputable rental agency for a unit in Orlando Towers. I reached out to the Zelri Properties to assist with the viewing. I was in turn informed that a gentleman by the name of JOSHUA will attend to me. A meeting was then arranged for Wednesday @ 1pm. I waited for almost half an hour at the complex gate with no one to assist. I reached out to Zelri Properties office but could not get anyone to assist. They only sent me a text late in the afternoon to confirm an appointment for the next day (Thursday @ 1pm). I was again informed that Joshua will meet me at the complex gate @ 1pm. I got to the complex at 12h47. At around 12h55, I reached out to the Zelri Properties offices to confirm the viewing appointment, I was told Joshua was running late. A kind African lady offered to forward my numbers to Joshua so that he can keep me updated about his whereabouts. Joshua calls and says he is informed we are meeting today. I wasn't happy with the professionalism experienced. I had made use of my lunch time, in a critical working space where emergencies happen from time to time, to attend my viewing appointment only to be left wondering. NB!!! INSTEAD OF BEING OFFERED AN APOLOGY, JOSHUA WENT ON TO HANG UP ON ME, WITHOUT ANY FIGHT OR ARGUEMENT, AND DECIDES TO LEAVE ME WAITING. NO FOLLOW UP, NO NOTHING!!! JUST AN ORDINARY PERSON WANTING ACCOMODATION AT ORLANDO TOWERS, ONLY TO BE SERVED A NIGHTMARE BY ZELRI PROPERTIES. I AM DISAPPOINTED AT THE LEVEL OF SERVICE RENDERED BY THE COMPANY AND SIMILARLY GRATEFUL TO THE AFRICAN LADY FOR HER ATTEMPT TO ASSIST BUT WAS NOT ENOUGH TO ADDRESS MY ISSUE. I CAN NEVER MAKE USE OF SUCH SERVICES IN FUTURE.L, NOT WITH JOSHUA BEING THE ONLY AGENT AVAILABLE!!! EXTREMELY DISAPPOINTED AND DISSATISFIED!!!
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