

Zenzele Goods
Based on recent customer reviews, Zenzele Goods is drawing serious and consistent criticism from shoppers who feel deceived after placing online orders. A recurring theme is that customers pay for items such as handbags, clothing, and household goods, then either receive nothing at all or are handed near empty packages at the post office. Reviewers consistently mention untraceable tracking numbers, unanswered emails, and no working phone contact. Many believe the storefront, which appears local through its naming, is operating deceptively, and customers feel financially harmed and unheard.
TrustIndex
1.9
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2025
I bought 3 bra's - 2 for R290 each and 3rd for free on 3 September 2025 - today after several emails sent and no reply - I only had parcel item number and followed parcel tracking I went to the post office and received a small plastic parcel with no content - guy at counter laughed and said it is maybe a sample of air - these people are big ****mers and I really would want other to know not to buy from them - I lost R580
1 reviews | Active since Oct 2025
I bought 3 bra's - 2 for R290 each and 3rd for free on 3 September 2025 - today after several emails sent and no reply - I only had parcel item number and followed parcel tracking I went to the post office and received a small plastic parcel with no content - guy at counter laughed and said it is maybe a sample of air - these people are big ****mers and I really would want other to know not to buy from them - I lost R580
1 reviews | Active since Jan 2018
I HAVE NEVER RECEIVED MY ORDER............... THE TRACKING DOES'NT WORK A shipment from order #2241 is on the way Inbox 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt 3 items from zenzelegoods Shipped Order number 2241 Tracking number UU***CN Based on 2 emails Correct? Zenzele Goods Sat, Sep 13, 5:05 AM Zenzele Goods Order #2241 Your order is on the way Your order is on the way. Track your shipment to see the delivery status. View your order or Visit our store Charmaine van Rensburg <***> Wed, Oct 1, 4:23 PM to legal Good day I've ordered 3 t-shirts from Zenzele Goods. See attached. Never received any package from them and the shipment number doesn't work either. Can you help? Please advise. ---------- Forwarded message --------- From: Zenzele Goods <store+***@t.shopifyemail.com> Date: Sat, Sep 13, 2025 at 5:05 AM Subject: A shipment from order #2241 is on the way To: <***>
1 reviews | Active since Jan 2018
I HAVE NEVER RECEIVED MY ORDER............... THE TRACKING DOES'NT WORK A shipment from order #2241 is on the way Inbox 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt 3 items from zenzelegoods Shipped Order number 2241 Tracking number UU***CN Based on 2 emails Correct? Zenzele Goods Sat, Sep 13, 5:05 AM Zenzele Goods Order #2241 Your order is on the way Your order is on the way. Track your shipment to see the delivery status. View your order or Visit our store Charmaine van Rensburg <***> Wed, Oct 1, 4:23 PM to legal Good day I've ordered 3 t-shirts from Zenzele Goods. See attached. Never received any package from them and the shipment number doesn't work either. Can you help? Please advise. ---------- Forwarded message --------- From: Zenzele Goods <store+***@t.shopifyemail.com> Date: Sat, Sep 13, 2025 at 5:05 AM Subject: A shipment from order #2241 is on the way To: <***>
1 reviews | Active since Sept 2025
Be warned. Absolute **** artists. AVOID AT ALL COSTS!!!! Operated under a co.za. site with an African name so appears local, but is actually in China. Your parcel will consist of a small plastic bag with something random like a postcard inside plus an airway bill to pay custom duties as well! Their Shopify site has now disappeared and will no doubt pop up under another disguise. Double check for **** sites using the same naming tactics before you place an order! They will be back...
1 reviews | Active since Sept 2025
Be warned. Absolute **** artists. AVOID AT ALL COSTS!!!! Operated under a co.za. site with an African name so appears local, but is actually in China. Your parcel will consist of a small plastic bag with something random like a postcard inside plus an airway bill to pay custom duties as well! Their Shopify site has now disappeared and will no doubt pop up under another disguise. Double check for **** sites using the same naming tactics before you place an order! They will be back...
1 reviews | Active since May 2025
Do not buy from them. ****. Paid R445. 00 for a bag. They sent a order no and tracking no. Both non existent and untraceable. They never reply to your emails. So mad. They just took my money and you cannot find them anywhere. Be careful, Facebook allows a lot of **** businesses to operate on their site.
1 reviews | Active since May 2025
Do not buy from them. ****. Paid R445. 00 for a bag. They sent a order no and tracking no. Both non existent and untraceable. They never reply to your emails. So mad. They just took my money and you cannot find them anywhere. Be careful, Facebook allows a lot of **** businesses to operate on their site.
1 reviews | Active since Jul 2023
I have also been ****med by Zenzele Goods. I ordered a handbag which I now know I will never receive. **** tracking number!! They looked so legit but please don't order from them you will lose your money
1 reviews | Active since Jul 2023
I have also been ****med by Zenzele Goods. I ordered a handbag which I now know I will never receive. **** tracking number!! They looked so legit but please don't order from them you will lose your money
Based on recent customer reviews, Zenzele Goods is drawing serious and consistent criticism from shoppers who feel deceived after placing online orders. A recurring theme is that customers pay for items such as handbags, clothing, and household goods, then either receive nothing at all or are handed near empty packages at the post office. Reviewers consistently mention untraceable tracking numbers, unanswered emails, and no working phone contact. Many believe the storefront, which appears local through its naming, is operating deceptively, and customers feel financially harmed and unheard.
Zenzele Goods has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Zenzele Goods across 16 total reviews. How is the TrustIndex calculated? →