Based on recent customer reviews, Zenzele Goods receives overwhelmingly negative feedback, with customers consistently reporting non-delivery of orders, fake or non-existent tracking numbers, and complete unresponsiveness to emails. Multiple reviewers describe receiving empty or meaningless parcels instead of the products they paid for, such as handbags, clothing, and water filtration systems. Customers note the business advertises on Facebook, uses a co.za domain to appear local, but appears to operate from overseas. Reviewers strongly warn others to avoid purchasing from this business.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Based on recent customer reviews, Zenzele Goods receives overwhelmingly negative feedback, with customers consistently reporting non-delivery of orders, fake or non-existent tracking numbers, and complete unresponsiveness to emails. Multiple reviewers describe receiving empty or meaningless parcels instead of the products they paid for, such as handbags, clothing, and water filtration systems. Customers note the business advertises on Facebook, uses a co.za domain to appear local, but appears to operate from overseas. Reviewers strongly warn others to avoid purchasing from this business.
Zenzele Goods has a TrustIndex of 0 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Zenzele Goods across 16 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought 3 bra's - 2 for R290 each and 3rd for free on 3 September 2025 - today after several emails sent and no reply - I only had parcel item number and followed parcel tracking I went to the post office and received a small plastic parcel with no content - guy at counter laughed and said it is maybe a sample of air - these people are big ****mers and I really would want other to know not to buy from them - I lost R580
1 reviews | Active since Jan 2020
I bought 3 bra's - 2 for R290 each and 3rd for free on 3 September 2025 - today after several emails sent and no reply - I only had parcel item number and followed parcel tracking I went to the post office and received a small plastic parcel with no content - guy at counter laughed and said it is maybe a sample of air - these people are big ****mers and I really would want other to know not to buy from them - I lost R580
1 reviews | Active since Jan 2020
I HAVE NEVER RECEIVED MY ORDER............... THE TRACKING DOES'NT WORK A shipment from order #2241 is on the way Inbox 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt 3 items from zenzelegoods Shipped Order number 2241 Tracking number UU837768549CN Based on 2 emails Correct? Zenzele Goods Sat, Sep 13, 5:05 AM Zenzele Goods Order #2241 Your order is on the way Your order is on the way. Track your shipment to see the delivery status. View your order or Visit our store Charmaine van Rensburg <charmainegvdw@gmail.com> Wed, Oct 1, 4:23 PM to legal Good day I've ordered 3 t-shirts from Zenzele Goods. See attached. Never received any package from them and the shipment number doesn't work either. Can you help? Please advise. ---------- Forwarded message --------- From: Zenzele Goods <store+94436491599@t.shopifyemail.com> Date: Sat, Sep 13, 2025 at 5:05 AM Subject: A shipment from order #2241 is on the way To: <charmainegvdw@gmail.com>
1 reviews | Active since Jan 2020
I HAVE NEVER RECEIVED MY ORDER............... THE TRACKING DOES'NT WORK A shipment from order #2241 is on the way Inbox 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt, 2025 Women's 3/4 Length Sleeve Top Pleated Front T-Shirt 3 items from zenzelegoods Shipped Order number 2241 Tracking number UU837768549CN Based on 2 emails Correct? Zenzele Goods Sat, Sep 13, 5:05 AM Zenzele Goods Order #2241 Your order is on the way Your order is on the way. Track your shipment to see the delivery status. View your order or Visit our store Charmaine van Rensburg <charmainegvdw@gmail.com> Wed, Oct 1, 4:23 PM to legal Good day I've ordered 3 t-shirts from Zenzele Goods. See attached. Never received any package from them and the shipment number doesn't work either. Can you help? Please advise. ---------- Forwarded message --------- From: Zenzele Goods <store+94436491599@t.shopifyemail.com> Date: Sat, Sep 13, 2025 at 5:05 AM Subject: A shipment from order #2241 is on the way To: <charmainegvdw@gmail.com>
1 reviews | Active since Jan 2020
Be warned. Absolute **** artists. AVOID AT ALL COSTS!!!! Operated under a co.za. site with an African name so appears local, but is actually in China. Your parcel will consist of a small plastic bag with something random like a postcard inside plus an airway bill to pay custom duties as well! Their Shopify site has now disappeared and will no doubt pop up under another disguise. Double check for **** sites using the same naming tactics before you place an order! They will be back...
1 reviews | Active since Jan 2020
Be warned. Absolute **** artists. AVOID AT ALL COSTS!!!! Operated under a co.za. site with an African name so appears local, but is actually in China. Your parcel will consist of a small plastic bag with something random like a postcard inside plus an airway bill to pay custom duties as well! Their Shopify site has now disappeared and will no doubt pop up under another disguise. Double check for **** sites using the same naming tactics before you place an order! They will be back...
1 reviews | Active since Jan 2020
Do not buy from them. ****. Paid R445. 00 for a bag. They sent a order no and tracking no. Both non existent and untraceable. They never reply to your emails. So mad. They just took my money and you cannot find them anywhere. Be careful, Facebook allows a lot of **** businesses to operate on their site.
1 reviews | Active since Jan 2020
Do not buy from them. ****. Paid R445. 00 for a bag. They sent a order no and tracking no. Both non existent and untraceable. They never reply to your emails. So mad. They just took my money and you cannot find them anywhere. Be careful, Facebook allows a lot of **** businesses to operate on their site.
1 reviews | Active since Jan 2020
I have also been ****med by Zenzele Goods. I ordered a handbag which I now know I will never receive. **** tracking number!! They looked so legit but please don't order from them you will lose your money
1 reviews | Active since Jan 2020
I have also been ****med by Zenzele Goods. I ordered a handbag which I now know I will never receive. **** tracking number!! They looked so legit but please don't order from them you will lose your money
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