ZeroPay
2.2|44 reviews
Responds in 9 hours 58 min
NL
Neo L
1 reviews | Active since Member
09 Dec 2025, 21:24
Unsatisfactory service
Made a payment for a purchase on the 27th of November at 5star furniture. Till today I haven't recieved my order because the store says it hasn't recieved payment from Zeropay .i dont think I enjoy using their service.whats even worse the emails are not responded to or even the whatsapp is not working ..
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Replies (53)ZeroPay's replyOfficial
10 Dec 2025, 07:21Good day Neo,
Thank you for reaching out and letting us know of your concern.
We are not picking up a active Zeropay account under your name that could have been used for a spend however one of our agents will be in contact with you shortly to assist in this matter.
With regards to the delivery of any goods, please note we are a third party credit provider and only deal with financing the purchase and not he merchandise it self. To resolve the issue regarding delivery of goods the store purchased from will need to be contacted.
We will be in contact with you shortly to assist in having the matter resolved.
Kinde regards
The ZeroPay Team
Thank you for reaching out and letting us know of your concern.
We are not picking up a active Zeropay account under your name that could have been used for a spend however one of our agents will be in contact with you shortly to assist in this matter.
With regards to the delivery of any goods, please note we are a third party credit provider and only deal with financing the purchase and not he merchandise it self. To resolve the issue regarding delivery of goods the store purchased from will need to be contacted.
We will be in contact with you shortly to assist in having the matter resolved.
Kinde regards
The ZeroPay Team
Best regards,
ZeroPay's reply10 Dec 2025, 07:21
Official
Good day Neo,
Thank you for reaching out and letting us know of your concern.
We are not picking up a active Zeropay account under your name that could have been used for a spend however one of our agents will be in contact with you shortly to assist in this matter.
With regards to the delivery of any goods, please note we are a third party credit provider and only deal with financing the purchase and not he merchandise it self. To resolve the issue regarding delivery of goods the store purchased from will need to be contacted.
We will be in contact with you shortly to assist in having the matter resolved.
Kinde regards
The ZeroPay Team
Thank you for reaching out and letting us know of your concern.
We are not picking up a active Zeropay account under your name that could have been used for a spend however one of our agents will be in contact with you shortly to assist in this matter.
With regards to the delivery of any goods, please note we are a third party credit provider and only deal with financing the purchase and not he merchandise it self. To resolve the issue regarding delivery of goods the store purchased from will need to be contacted.
We will be in contact with you shortly to assist in having the matter resolved.
Kinde regards
The ZeroPay Team
Best regards,