Zestlife
4|637 reviews
aS
andrew S
1 reviews | Active since Member
16 Apr 2026, 10:02
GAP COVER - Its not the money (gap) but its the TIME (gap) it takes to get
I now know why its called GAP cover - its not paying in the difference of money owed - ITS THE TIME ZESTLIFE takes to process the claims. Two and a half months after surgery and still its at the assessor
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Replies (1)Zestlife's replyOfficial
16 Apr 2026, 12:28Dear Andrew, Thank you for raising this with us. We apologise for how frustrating this experience has been especially after surgery. Claim timelines can sometimes be affected by medical assessment requirements, but we understand how stressful delays can be.
We’re reviewing this claim as a priority and will be in touch directly to provide clarity and support. Best regards,
Noleen
We’re reviewing this claim as a priority and will be in touch directly to provide clarity and support. Best regards,
Noleen
Best regards,
Zestlife's reply16 Apr 2026, 12:28
Official
Dear Andrew, Thank you for raising this with us. We apologise for how frustrating this experience has been especially after surgery. Claim timelines can sometimes be affected by medical assessment requirements, but we understand how stressful delays can be.
We’re reviewing this claim as a priority and will be in touch directly to provide clarity and support. Best regards,
Noleen
We’re reviewing this claim as a priority and will be in touch directly to provide clarity and support. Best regards,
Noleen
Best regards,