Zion's Woodworks
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Warning to anyone that has ordered or is planning on ordering from Zion's Woodworks DO NOT recommend! Poorest Service EVER. Apparently I must check my tone, but to anyone planning on ordering the items be warned: Tons of excuses, Tons of missed deadlines set by Nikita, Broken business agreement, Poor response time ( if she even responds) Apparently cant refund me back in Full on the original date she said she would refund me ( 29 Dec) said a POP would be sent. Granted refund takes 30 days apparently this is how this "business" operates, but the "bussiness" broke their own agreement and their own due dates...... Only sent a "Paid" watsapp. When I asked for the POP, excuse 100 was that her app is offline 🤣.. apparently for 3 days now already! To date... 3 days laster no % refund yet, apparently balance will be paid by the 15th ( yet to be determined as the 1st amount hasn't been received yet). But as a client, I had to pay full amount. To date: No attempt to send me the POP, No refund has reflected, I don't have the item I ordered, Offered to have the non assembled items delivered with partial refund but she doesn't want to. ( wonder if its even been made?) Paid a deposit about 6 Weeks ago! I paid you in full on 27 November as per her request. She set the dates. Items were supposed to be delivered 19 Dec, only half has been delivered. Yet it was an extremely hard battle to get the items I paid for? Her lack of response and professionalism is to be left desired for. Informed her that if the item is not delivered and assembled by 2 January 2026. Then I want a refund. Nikita said she would rather refund on 29 December. If you purchase something at a shop, you expect your item to be delivered and if its not delivered, you expect a full refund. As a client i have been more than gracious and patient. Based on the above im not sure if my money has been ****** or if this is a ****... i did see a review where people are still waiting for their refund. Please take caution when ordering here. NOT RECOMMENDED. If I have not received my refund by 15 Jan ( again her date) then unfortunately Ill have to go report this to the Police.
1 reviews | Active since Jan 2020
Warning to anyone that has ordered or is planning on ordering from Zion's Woodworks DO NOT recommend! Poorest Service EVER. Apparently I must check my tone, but to anyone planning on ordering the items be warned: Tons of excuses, Tons of missed deadlines set by Nikita, Broken business agreement, Poor response time ( if she even responds) Apparently cant refund me back in Full on the original date she said she would refund me ( 29 Dec) said a POP would be sent. Granted refund takes 30 days apparently this is how this "business" operates, but the "bussiness" broke their own agreement and their own due dates...... Only sent a "Paid" watsapp. When I asked for the POP, excuse 100 was that her app is offline 🤣.. apparently for 3 days now already! To date... 3 days laster no % refund yet, apparently balance will be paid by the 15th ( yet to be determined as the 1st amount hasn't been received yet). But as a client, I had to pay full amount. To date: No attempt to send me the POP, No refund has reflected, I don't have the item I ordered, Offered to have the non assembled items delivered with partial refund but she doesn't want to. ( wonder if its even been made?) Paid a deposit about 6 Weeks ago! I paid you in full on 27 November as per her request. She set the dates. Items were supposed to be delivered 19 Dec, only half has been delivered. Yet it was an extremely hard battle to get the items I paid for? Her lack of response and professionalism is to be left desired for. Informed her that if the item is not delivered and assembled by 2 January 2026. Then I want a refund. Nikita said she would rather refund on 29 December. If you purchase something at a shop, you expect your item to be delivered and if its not delivered, you expect a full refund. As a client i have been more than gracious and patient. Based on the above im not sure if my money has been ****** or if this is a ****... i did see a review where people are still waiting for their refund. Please take caution when ordering here. NOT RECOMMENDED. If I have not received my refund by 15 Jan ( again her date) then unfortunately Ill have to go report this to the Police.
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