Zoom fibre the worst wifi network

Goodday zoom fibre kindly please attend to my zoom wifi network I lodged a complaint on Saturday reference was given kept following up but nothing is happening you services socks at orange farm yet we pay a fortune for the whole month to experience bad network and younare not even taking accountability My ref is :ZF009JOJ I'm from orange farm ext 8a Contact me asap on : 0724149434 or refund me my money I can't be complaining every month if there is problems regarding the zoom fibre it is your responsibility to let the customers know we have kids who attend school.who need to use wifi i work from home I can't work now because of you incompetence