NOT COMPLYING WITH THE POPI ACT

The worst customer service ever, I had a loan with them of which I paid in full....I tried to apply for another loan, and I was informed that they will need to verify my physical address, and they need to also verify my employment of which is the normal process for a loan, when I accessed my credit profile I found that they have been credit scoring me even before I app**** for the 2nd loan and doing that without my consent and that decreased my credit scoring, a company that doesn't comply with the POPI act....WORST LOAN PROVIDERS EVER!!!!!!!!!!!!!!