1 to not Stop at. So unprofessional.

If I could given them less than 1 star I would. I can’t express how unhappy I am with One Stop Auto. Firstly they claim Bryte only authorised the repair on 12th May even though Bryte told me the repair was authorised 28th April. Then they claimed the spares would be there Thursday the 18th May. When they called (the one and ONLY time they called me, and I didn’t call them), they couldn’t tell me if the spares had arrived yet. I went into the office today 23rd May because clearly calling them wasn’t working. There wasn’t a single person in the office other than what appeared to be a cleaning lady who didn’t speak English well. She was able after about 15 minutes to get someone on the phone who told me that the spares would be delivered tomorrow. After I stormed out she sent me a whatsapp with an email “supposedly” about my spares (they lie so who knows if it was actually my spares), however, the email simply said the spares may be there tomorrow or Friday, emphasis on the may. This claim went in early April, and its now the end of May. At every point I need to run after them. They claim they never take a car in until they have the spares and then two sentences later they claim they have 6 Mazda's waiting for parts. The owner is happy to tell whatever lie works for her story. There is always a story with them.