121 Net -Bad network Service provider

This people are unreliable. I switched to 121Net on the 24th of February 2024, payment was made immediately. I have been struggling ever since with connection. My phone connected for a week with a very poor signal strength, then it stopped working. when I call their agent I am being told that technicians are not on side or they can not come all the way for one person. imagine. To date I haven't heard anything from this Network company. The only time i hear from them is when I contact them. It's been a month full and I am still patiently waiting for them to send a technician.