121Net is a terrible service provider!

It's sad that they're the only Fibre service providers in my area, but they're the worst service providers I've ever had to come across. They don't have customer support that responds in time, they don't have a technician close by or o site and the person who HAS been assigned to us, always has their phone off or they don't respond to the query. If you're a new customer and want to know about their service offering, they'll never compensate you for downtime of their internet service, nor will you get ANY sort of assistance during the weekend. They forget that there's another competitor service provider nearby and when they start offering their services, we will not hesitate to stop supporting 121Net and jump ship immediately! You guys might be affordable, but we're still NOT getting our money's worth!!! Even MTN and Telkom don't mistreat us the way you guys do, I'm beyond frustrated by this company. #Bluesky Technologies