Horrific Service

Unfortunately by no choice I have to accept this service provider due to the contractual basis with our Estate as a service provider. Absolutely pathetic service including from a customer experience perspective. They have no other way of contacting them for assistance other than a whatsapp chat and when you need help they take forever to respond sometimes of no use at all. Every month without fail you have issues with internet connection and even tho it is a Fibre line I choose a 20 MB package but my speed test shows if I'm lucky I get a upload / download of 10 Mb rarely, to most days average of 5 mb yet paying the full price of the package. I will never recommend this company as a service provider.