1 reviews | Active since Member
this has been the worst switch over ever, i have been with 123 net for the past 2 months and i have had more outages than i ever had in 7 years being with VumaTel/MWEB. they is no communication aside from a stupid AI communicating, and they expect me to do a speed test when that is their duty to do anyways. their customer portal is down from last week, their contact numbers dont go through, their support structure is pathetic and is of no use AT ALL! i have sent out a dozen emails only to not hear from them.
i have had it with them and i will literally pull out all their cabling from my home and move to another ISP.
Communication is key, and there hasn't been any in a long time which is really stressful as i work from home and not having consistent internet is a problem but 123 net still wants to debit but cannot reimburse us as customers!
I don't care about the tc&cs, i will remove all cables an i give a **** about their policies! help a client or remove them from your network and give me back all my monthly premiums!
I will never refer 123 net to any friends or family or neighbor's, the staff works from home and are not attentive at all to their customers and their queries!
If i dont hear from 123 net within 24 hours, consider your service removed from my property, your cables will be burnt outside my yard! cakes!
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