1
1Life4Sure
Unclaimed Business
1
Performance(last 12 months):
Ranked In Insurance
#49NPS Score
100Very Likely
Ranking
#49
in Insurance
NPS Score
100
Recommended: Very Likely
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencemM
SN
Sanele N
1 reviews | Active since Jan 2020
11 Mar 2026, 12:34
1Life Policy
1life did an unusual thing for me. Year 2025 was a hardly year for me and I couldn't afford to pay even my Policies for months But 1LIFE contacted me and find out what is going on with. And felt the situation in a way that they didn't cancel my Life cover and on top of that they asked which month I can be able to pay and continue with my policy?. 1life saved me and my family. Thank you
Helpful (0)
|Replies (0)SN
Sanele N
1 reviews | Active since Jan 2020
11 Mar 2026, 12:34
1Life Policy
1life did an unusual thing for me. Year 2025 was a hardly year for me and I couldn't afford to pay even my Policies for months But 1LIFE contacted me and find out what is going on with. And felt the situation in a way that they didn't cancel my Life cover and on top of that they asked which month I can be able to pay and continue with my policy?. 1life saved me and my family. Thank you
0
Replies (0)MM
Metse M
1 reviews | Active since Jan 2020
15 Oct 2025, 08:28
****
FSP24769 i hereby lodge a complaint against your agent, a lady spoke to my mom in the pretense of checking if her SASSA is still operating or still valid, only to find that she had opened a policy in her name, worse part she accepted the T&C on her behalf, upon arrival at home she now gets SMS with that state she has joined a policy, now my question is how many elders are being ****med like that and are we saying that all the elders that were recruited on the streets who are the beneficiaries? i called the call center to get the policy cancelled the gentlemen that assisted spoke to my mom and said they will cancel the policy either tomorrow or Friday, which means they will get to claim the first instalment my question is what kind of business are you running? what happened to integrity and honesty? on the subject line is the policy number they had opened without her concern.
Helpful (0)
|Replies (0)MM
Metse M
1 reviews | Active since Jan 2020
15 Oct 2025, 08:28
****
FSP24769 i hereby lodge a complaint against your agent, a lady spoke to my mom in the pretense of checking if her SASSA is still operating or still valid, only to find that she had opened a policy in her name, worse part she accepted the T&C on her behalf, upon arrival at home she now gets SMS with that state she has joined a policy, now my question is how many elders are being ****med like that and are we saying that all the elders that were recruited on the streets who are the beneficiaries? i called the call center to get the policy cancelled the gentlemen that assisted spoke to my mom and said they will cancel the policy either tomorrow or Friday, which means they will get to claim the first instalment my question is what kind of business are you running? what happened to integrity and honesty? on the subject line is the policy number they had opened without her concern.
0
Replies (0)MN
Musawenkosi N
1 reviews | Active since Jan 2020
10 Sept 2025, 08:33
Ndumiso N
Life is to short ...we all know our birthday and we know nothing of our death day ?? Think twice be wise ...ndumiso are a wonderful person pls continue to educate 1life is!
Helpful (0)
|Replies (0)MN
Musawenkosi N
1 reviews | Active since Jan 2020
10 Sept 2025, 08:33
Ndumiso N
Life is to short ...we all know our birthday and we know nothing of our death day ?? Think twice be wise ...ndumiso are a wonderful person pls continue to educate 1life is!
0
Replies (0)lW
linda W
1 reviews | Active since Jan 2020
9 Jul 2025, 21:12
1LIFE INSURE NOT TRUSTWORTHY RELIABLE
My aunt had a policy with Emerald and had my sister in law who passed away in 2018.My aunt failed to change her beneficiary and it happenens that on 1July 2025 she passed away.My husband phoned to know what was going to happen because my aunt's beneficiary died before the policy holder Boniswa Reginah Nofemele whom I say passed on on 1 July 2025.Emerald told him that the family need to have a letter of authority to have the money claimed and they emailed my husband at thomasprofessor2002@gmail.com the statement of my aunt's policy.and further sent him a form that the holder of the letter of authority should complete.After the long wait for the letter a claim was lodged against 1life who is an insurer of Emerald.1life fails to give me an update about the status of the claim even to acknowlege the reciept of the claim unless i phone them.We have a funeral day scheduled for 11July 2025,and only to be told by these *******s that i need to furnish them with the id no of my sister in law who passed on in 2018.Why these parasites did not tell us that they would need this id no day one we called them,why wait for me to call them to tell me what they need from me.Are they doing this to frustrate us as a bereaved family or withhold the money that my aunt paid tirelessly throughout the years.Do they in their dumbness understand the meaning for the letter of authority?do they know that it is a legal document that binds the nominee,hay shame zizibhanxa uba banjalo.Why did they make us go apply for the letter of authority and yet they will still require something that is below this legal doc in terms of weight?1life is an insurer to Emerald and these people are sweet talkers who target pensioners and promise to give them silver and gold when they pass on they do not explain all these hassles that 1 will experience upon claiming.I want the whole world to know who Emerald and 1life are,I am going to make noise on all platforms of social media.You are filthy rich for nothing while the people you pretend to serve are suffering.You have suvked my aunt's money until she died now you telling us k...k.I will inform all the old ladies in my area and in my village to cancel any business with ababantu bangcolileyo.I curse the day my aunt ever signed up a policy with these people who target old age people knocking at our household doors as if they going to better people's lives yet they parasite.futseek maan why cant the liase with Home Affairs to look what they want or verify that my sister in law passed on.To top it all my sister is not a policy holder,my aunt is.why do we have to battle to claim the money she has been banking for her to be burried.
Helpful (0)
|Replies (0)lW
linda W
1 reviews | Active since Jan 2020
9 Jul 2025, 21:12
1LIFE INSURE NOT TRUSTWORTHY RELIABLE
My aunt had a policy with Emerald and had my sister in law who passed away in 2018.My aunt failed to change her beneficiary and it happenens that on 1July 2025 she passed away.My husband phoned to know what was going to happen because my aunt's beneficiary died before the policy holder Boniswa Reginah Nofemele whom I say passed on on 1 July 2025.Emerald told him that the family need to have a letter of authority to have the money claimed and they emailed my husband at thomasprofessor2002@gmail.com the statement of my aunt's policy.and further sent him a form that the holder of the letter of authority should complete.After the long wait for the letter a claim was lodged against 1life who is an insurer of Emerald.1life fails to give me an update about the status of the claim even to acknowlege the reciept of the claim unless i phone them.We have a funeral day scheduled for 11July 2025,and only to be told by these *******s that i need to furnish them with the id no of my sister in law who passed on in 2018.Why these parasites did not tell us that they would need this id no day one we called them,why wait for me to call them to tell me what they need from me.Are they doing this to frustrate us as a bereaved family or withhold the money that my aunt paid tirelessly throughout the years.Do they in their dumbness understand the meaning for the letter of authority?do they know that it is a legal document that binds the nominee,hay shame zizibhanxa uba banjalo.Why did they make us go apply for the letter of authority and yet they will still require something that is below this legal doc in terms of weight?1life is an insurer to Emerald and these people are sweet talkers who target pensioners and promise to give them silver and gold when they pass on they do not explain all these hassles that 1 will experience upon claiming.I want the whole world to know who Emerald and 1life are,I am going to make noise on all platforms of social media.You are filthy rich for nothing while the people you pretend to serve are suffering.You have suvked my aunt's money until she died now you telling us k...k.I will inform all the old ladies in my area and in my village to cancel any business with ababantu bangcolileyo.I curse the day my aunt ever signed up a policy with these people who target old age people knocking at our household doors as if they going to better people's lives yet they parasite.futseek maan why cant the liase with Home Affairs to look what they want or verify that my sister in law passed on.To top it all my sister is not a policy holder,my aunt is.why do we have to battle to claim the money she has been banking for her to be burried.
0
Replies (0)RP
Rynhaldt P
1 reviews | Active since Jan 2020
30 Oct 2024, 11:22
Stay away from 1Life4Sure
Seems that 1Life4Sure is also a company that likes to play games and ammend policies as they please and just inform a client such and such a policy is now on a new set of terms and conditions and when one request a refund all communication from 1Life4Sure is suddenly null and void. Yes indeed Old Mutual the new underwriters of 1Life4Sure.
Helpful (0)
|Replies (0)RP
Rynhaldt P
1 reviews | Active since Jan 2020
30 Oct 2024, 11:22
Stay away from 1Life4Sure
Seems that 1Life4Sure is also a company that likes to play games and ammend policies as they please and just inform a client such and such a policy is now on a new set of terms and conditions and when one request a refund all communication from 1Life4Sure is suddenly null and void. Yes indeed Old Mutual the new underwriters of 1Life4Sure.
0
Replies (0)