1
1Voucher
Unclaimed Business
1
1Voucher
Unclaimed Business
29 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, 1Voucher faces severe criticism across nearly every aspect of its service. Customers frequently report purchasing vouchers that turn out to be invalid, with funds deducted but no working voucher received. Customer support is widely described as unresponsive, unhelpful, and dismissive, leaving issues unresolved for weeks. Security concerns are also prominent, with reports of unauthorized transactions and account hacking. The spin competition promotion is seen as misleading, with customers feeling deceived after never winning. Refund requests are routinely denied, deepening customer frustration and eroding trust.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.1|29 Reviews
May '25 - Apr '26
5(0%)
4(3.6%)
3(0%)
2(0%)
1(96.4%)
5(0%)
4(3.6%)
3(0%)
2(0%)
1(96.4%)
Frequently Asked Questions About 1Voucher
Based on recent customer reviews, 1Voucher faces severe criticism across nearly every aspect of its service. Customers frequently report purchasing vouchers that turn out to be invalid, with funds deducted but no working voucher received. Customer support is widely described as unresponsive, unhelpful, and dismissive, leaving issues unresolved for weeks. Security concerns are also prominent, with reports of unauthorized transactions and account hacking. The spin competition promotion is seen as misleading, with customers feeling deceived after never winning. Refund requests are routinely denied, deepening customer frustration and eroding trust.
1Voucher has a TrustIndex of 0 out of 10 on Hellopeter, based on 29 reviews in the last 12 months. Hellopeter has tracked 1Voucher across 64 total reviews. How is the TrustIndex calculated? →
Recent reviews (29)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMH
Marc H
1 reviews | Active since Jan 2020
17 Mar 2026, 20:49
1Voucher Wheel Feels Misleading – No Wins After 2 Years
I am disappointed with the 1Voucher Wheel promotion. I have been spinning almost every single day for over **two years**, and I have never won anything—not once. Given that level of consistent participation, it is extremely difficult to believe that this promotion offers a fair or realistic chance of winning. Over time, I have purchased vouchers to the value of thousands, yet there has been absolutely no return through this promotion. This creates the impression that the “wheel” is simply a marketing tool designed to encourage continued spending, rather than a genuine opportunity for customers to benefit. For a company of this stature, this lack of transparency is unacceptable. Customers should at the very least be informed of the odds and have confidence that the system is fair. At this point, I have completely lost trust in this promotion and will no longer be purchasing or using 1Voucher. I would appreciate a response addressing: * The actual odds of winning * How winners are selected * Whether the promotion is independently verified or audited Regard Marc Harris
Helpful (0)
|Replies (0)MH
Marc H
1 reviews | Active since Jan 2020
17 Mar 2026, 20:49
1Voucher Wheel Feels Misleading – No Wins After 2 Years
I am disappointed with the 1Voucher Wheel promotion. I have been spinning almost every single day for over **two years**, and I have never won anything—not once. Given that level of consistent participation, it is extremely difficult to believe that this promotion offers a fair or realistic chance of winning. Over time, I have purchased vouchers to the value of thousands, yet there has been absolutely no return through this promotion. This creates the impression that the “wheel” is simply a marketing tool designed to encourage continued spending, rather than a genuine opportunity for customers to benefit. For a company of this stature, this lack of transparency is unacceptable. Customers should at the very least be informed of the odds and have confidence that the system is fair. At this point, I have completely lost trust in this promotion and will no longer be purchasing or using 1Voucher. I would appreciate a response addressing: * The actual odds of winning * How winners are selected * Whether the promotion is independently verified or audited Regard Marc Harris
0
Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
7 Mar 2026, 00:00
1 voucher weal its useless
1 voucher competition is useless I've been playing never won even R5 or R2 it's their marketing to get more customers..it's a big ****
Helpful (0)
|Replies (0)LM
Lebogang M
1 reviews | Active since Jan 2020
7 Mar 2026, 00:00
1 voucher weal its useless
1 voucher competition is useless I've been playing never won even R5 or R2 it's their marketing to get more customers..it's a big ****
0
Replies (0)GD
Graham D
1 reviews | Active since Jan 2020
23 Feb 2026, 11:40
Open to ****mers. Lost 5000 rand in under a minute.
While playing on easybets. My account was hacked and my winnings was withdrawn from my online wallet. R5000 withdrawn in under a minute using 1voucher. I received 3 x sms with voucher numbers. I don't even use 1voucher. No one is taking responsibility. Not easybet or 1voucher. How did they access my account. How did the retrieve the vouchers that was smsed to my number. Just a simple sorry.
Helpful (0)
|Replies (0)GD
Graham D
1 reviews | Active since Jan 2020
23 Feb 2026, 11:40
Open to ****mers. Lost 5000 rand in under a minute.
While playing on easybets. My account was hacked and my winnings was withdrawn from my online wallet. R5000 withdrawn in under a minute using 1voucher. I received 3 x sms with voucher numbers. I don't even use 1voucher. No one is taking responsibility. Not easybet or 1voucher. How did they access my account. How did the retrieve the vouchers that was smsed to my number. Just a simple sorry.
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charles S
1 reviews | Active since Jan 2020
8 Jan 2026, 16:47
*****ing from the poor
I bought a 1voucher on the 24 December 2025, the voucher is not working is invalid after several attempt with them the really have show me they not interested and do not want to refund for R100 voucher I have bought I really so gatvol me hukle
Helpful (0)
|Replies (0)cS
charles S
1 reviews | Active since Jan 2020
8 Jan 2026, 16:47
*****ing from the poor
I bought a 1voucher on the 24 December 2025, the voucher is not working is invalid after several attempt with them the really have show me they not interested and do not want to refund for R100 voucher I have bought I really so gatvol me hukle
0
Replies (0)RN