Active since Jan 2021
While playing on easybets. My account was hacked and my winnings was withdrawn from my online wallet. R5000 withdrawn in under a minute using 1voucher. I received 3 x sms with voucher numbers. I don't even use 1voucher. No one is taking responsibility. Not easybet or 1voucher. How did they access my account. How did the retrieve the vouchers that was smsed to my number. Just a simple sorry.
Got ****med out of R5000. While playing, my winnings was withdrawn from my wallet via 1vouchers sms. I reported it immediately once I noticed what was happening. Just a sorry. And a rule thrown in my face that it's my responsibility to keep my account safe. Easybet took zero accountability for what happened. No investigation nothing. R5000 gone in an instant. My account was safe. Biometrics and all.
Quick, hassle free assistance. Operators are clued up with the system, making calls and issues sorted out with ease.
Simply professional and definitely its worth.
Overall... we are not happy. My Wife is still awaiting for a claim to processed for over a year already. Months of pure silence with no feedback. an Angel at the Unlimited (Xolisile) takes over the matter. Again months no progress. Then a bit of progress but no feedback. Then we requested feedback only to hear there was a mistake. Now we have to wait again for an outcome. The Signing up for a policy is done under 20 minutes. Debit orders are on point and on time. And your account gets debited even earlier in December. (even after you call and request not to debit earlier. And was agreed upon.) Overall not happy. The outcome of this matter (when ever it gets finalized) is going to be interesting. I must also state that we do understand that there are many *****sters out there trying there luck. But a year to process a claim. No Man
Well...ive once ended my policy with the unlimited due to ****py admin related issues. I rejoined them a couple moths ago. I recently needed legal assistance and my oh my. The unlimited in conjunction with Legal and Tax have set a new benchmark in my books. Simonne from legal and tax, i thank you from the bottom of my heart. You would never understand what your assistance means to me. And the unlimited thank you very much. Your constant follow up calls really make me realize that im not just another drop in the bucket. I feel part of a family that cares. My Gratitude goes as far as wanting to sell your services in my area. Guy again, job well done
Not even worth the Star. Ive been a loyal and claim free client of the unlimited. Not just the health connect but the legal assist policy as well. The unlimited failed to debit my account and refused to assist with a double amount for end February. Fault for the unsuccessful debit order is a fault of theres. Not mine. Why must i make a manual payment. I also had a legal matter in January to which i received zero assistance. Very unhappy and canceled my policy today.
Finfix is not just a company. Its a dedicated group of people within this company, dedicated to go over and beyond to ensure that you get the best possible saving on your worries. And after all that, they offer the most fantastic after sales support. I dont feel like a client, i feel part of a family. With direct lines to my account keeper. I can say with the most utmost of gratitude, Finfix restored my dignity aswell as my bank balance. I can now provide for my family with a lot more ease. Finfix, you are the best.
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