Cannot rely on the data

Sorry guys - the concept is great but the implementation is poor. The absolute basic minimum that users require from your product is accuracy, validity, and completeness of transactions. Missing transactions are just not acceptable. Customers being told to provide details of missing transactions so the team can manually input! completely defeats the point of an app that is meant to make life easier. Data cannot be re**** upon. A product like this cannot be released until it is 100% and this product has been around for too many years to justify the number of issues that users experience.