1 reviews | Active since Member
I had an awful experience with Leslie Beukes, Shaun and Fred from 24-Hour Garage Doors. It all started when I contacted them to repair my AlphaPro 2000 garage motor. They came out and took out the motor as they supposedly could only fix the motor at their "workshop". They did return the motor after I had to phone and ask when it would be returned. The repaired motor only lasted three months, so I had to phone them again as it was unacceptable service. They eventually came again and fetched the motor, but it was a mission to get them to bring it back and that only after threats. They also did not connect it to the open/close control buttons on the wall in the garage and the motor came back without the white cover. I have tried to phone numerous times and sent messages to bring back the cover, but they decline or ignore my calls. Today I got a voice message where Leslie says that they never took the cover with which is blatant lie, as I have proof they did. Please refrain from using this company they have absolutely no pride in what they are doing and do not know the meaning of client service. Absolutely poor, poor service!!