DDD - Duck, dive and disappear

I would advise against using this company. I called 12th of October to meke use of their service. They requested a 50% deposit which I paid forthwith. Come the Friday (13/10) they did not pitch as they were running late. Saturday no show with excuses, Monday no show after 'being stuck' in traffic. Tuesday more excuses. Eventually had to call out another company to take care of the business. Since then been trying to get the deposit repaid. The excuses continue. From it has been paid (can't provide proof) to it will be repaid (no date given). They are not a trustworthy company. A careful search shows that this has been their modus operandi, regularly, this year alone.