AM
Antoinette M
Active since Jun 2020
6
Reviews
0
Industries
Reviews
6 reviews10 months ago
Fix Xperts Prompt and Professional
In 2023 I contacted Fix Xperts to replace my geyser. We made an appointment and they arrived promptly without delay. They did the work proffessionaly and effieciently. A few weeks ago I contated them to install a Non Return Valve on the Geyser (Not a compulsory valve). Again they arrived promptly and did the required work in a quick and efficient manner. I can higly recommend their services.
0 replies
20 months ago
False promises and failure to supply service and reimburse deposit
10Months ago I contacted Attie van Wyngaardt, owner of the company to come and do work at my house. He would only accept the job if I paid a 50% deposit. I comp**** and paid the required R3 942.50. However when it came to delivering the service he had excuse upon excuse as to why he could not meet the set dates and times, day after day. He promised that he would reimburse my deposit. However, 10 months later and nothing has come of those empty promises either. He does not take my calls on his or his partner, Bianca's number. It is clear that he has no intention or repaying my money for services that he promised but did not deliver
0 replies
30 months ago
DDD - Duck, dive and disappear
I would advise against using this company. I called 12th of October to meke use of their service. They requested a 50% deposit which I paid forthwith. Come the Friday (13/10) they did not pitch as they were running late. Saturday no show with excuses, Monday no show after 'being stuck' in traffic. Tuesday more excuses. Eventually had to call out another company to take care of the business. Since then been trying to get the deposit repaid. The excuses continue. From it has been paid (can't provide proof) to it will be repaid (no date given). They are not a trustworthy company. A careful search shows that this has been their modus operandi, regularly, this year alone.
0 replies
48 months ago
Business bordering on Scamming
Seems like I have had the same experience as numerous others. Ordered from them in January 2022. No delivery on the stipulated date. Excuses as per a the list. May and I still cannot get through to them to respond to emails or telephone calls. No refund as they just do not read their emails. Clearly all the negative reviews mean nothing to them as they have made their bucks out of unsuspecting clients
74 replies
70 months ago
Customer service
Loot has been experiencing service delivery issues lately. A lot of unhappy customers, me included. In hindsight I think that whatever processes they put in place to deal with the effects of Covid, they found out, the hardway, that it was lacking. Despite that, they still tried their utmost to deal with the challenges.
0 replies
71 months ago
Company missing in Action - Loot.co.cza
For some unexplained reason, Loot has gone 'offline'. Their customer Service line keeps playing the recording stipulating their office hours and asks that you call back during their operational hours even though one is calling during their operational hours. No response to any email queries or even Facebook and Messenger messages. From gleaming the Hello Peter site it is clear that there is a serious problem at Loot and they are not communicating with their clients the real problems. I have an order outstanding since May 2020 of which they have received the goods and marked the order "In Process" however no further action has been taken on the order. Last week I have received an email from Keegan telling me that the order has been dispatched, without a tracking number, till date nothing has been delivered. I just wish that Loot will come clean with their customers about what is going on with their business. An order I placed a day after this order was delivered on the 17th of June and since then all deliveries seems to have ceased. Anyone from Loot that can please issue a statement to their customers instead of daily still advertising their business as they are clearly not addressing their business.
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)