247OFFLINE

To that my experience is terrible would bean understatement. I have had nothing but disappointment ever-since i-burst(your bubble) handed over their email hosting to a fly-by-night company that was set up a day before i-burst decided to stop hosting email addresses. I have never experienced such unprofessional service or arrogance as i have with 247offline. There always is a problem with either receiving or sending emails, you can never get through to the help-desk as it transfers and then the line dies. As for the billing department that is another nightmare, I signed a debit order for the monthly charges to be deducted by the 27th but to my shock and dismay I was rudely awakened in the new year (2018) with a deduction of over R400.00, when my wife finally managed to get through to the accounts department she was informed that 247offline had a problem with the debit orders for over 4(FOUR) months and therefore decided to deduct the entire amount at the end of the 4(FOUR) month period. If only i could keep my email address if i were to migrate to another internet provider I would do it at a blink of an eye and cancel my contract with i-burst(after nine years) and kick 247 OFF THE FIELD.