Active since Jun 2016
11
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11 reviews96 months ago
Name says it all. Takealot
A bunch of thieves is what the takealot directors are. Supply you with faulty products then don't have replacement stock and if you don't use your credit which is money that you paid for a faulty item, you forfeit your money. Well they are just following suit of our beloved country that usurps from hardworking people their hard earned money
0 replies
99 months ago
Simba, King of Stale
Purchased a bale of niknaks in December of which every second if not every packet was stale. I lodged a complaint and was smsed a reference number. I was called by a consultant who wanted to know exactly how many packets of the bale were stale even though I told her that there was roughly half a bale left and that I can't tell her exactly how many were stale as they were eaten by my family as well. I was once again given a reference number and that's the end of it. All I now want is an address to drop off the balance of the bale as nobody is prepared to eat the junk stale niknaks even though we may get a few fresh packets in between. "Simba the king of useless service"
0 replies
100 months ago
247OFFLINE
To that my experience is terrible would bean understatement. I have had nothing but disappointment ever-since i-burst(your bubble) handed over their email hosting to a fly-by-night company that was set up a day before i-burst decided to stop hosting email addresses. I have never experienced such unprofessional service or arrogance as i have with 247offline. There always is a problem with either receiving or sending emails, you can never get through to the help-desk as it transfers and then the line dies. As for the billing department that is another nightmare, I signed a debit order for the monthly charges to be deducted by the 27th but to my shock and dismay I was rudely awakened in the new year (2018) with a deduction of over R400.00, when my wife finally managed to get through to the accounts department she was informed that 247offline had a problem with the debit orders for over 4(FOUR) months and therefore decided to deduct the entire amount at the end of the 4(FOUR) month period. If only i could keep my email address if i were to migrate to another internet provider I would do it at a blink of an eye and cancel my contract with i-burst(after nine years) and kick 247 OFF THE FIELD.
0 replies
103 months ago
Customer service same as cashiers-nonexistent
Walked into mochachos fordsburg to have lunch. Cashier was busy with delivery guy, didn't greet me so I waited. She then turns and looks at me and asks if she can help. I start talking to her and she ignores me and continues talking to the delivery guy and laughing with him as he either gave her a few cents iver or less. So I looked at her and asjed if she could help me she replied in the positive but as soon as I started talking she went back to laughing with the delivery guy. I waljed out and saw a customer care vehicle and left a card with my contact details asking the franchise rep to call me but nothing yet. I even left a complaint on the website but nitjing to date. Nada, zilch, zip. Its no wonder that the mochachos franchises are spread out so far and wide unlike Nandos that has a slightly better customer service/care line even with instore service lacking.
0 replies
104 months ago
Quality not to be experienced
I purchased a new tablet online from hifi corporation 24 September 2017, received delivery 26 September 2017. Was busy setting it up only to find that the screen was coming away from the housing, went through to HiFi corporation had it swapped out 01 October 2017 busy setting it up this evening 03 October 2017 only to find out that the screen is not responding as it should. The problem is that the guy at customer service at hifi corporation is arrogant and the second point is that I can't be going to and fro. Sansui doesn't have any contact information for customer service. Totally disappointed.
0 replies
105 months ago
Ai Ass-ist
My mom was involved in an accident enroute to her brothers funeral 07/09/2017, the vehicle was non drivable which required towing in to a repair shop. Today 08/09/2017 I called Ai Ass-ist in Roodepoort as I needed to remove her belongings. I was told to call Renew-it Rivonia, which I did. Renew-it Rivonia don't have the vehicle, Phineas gave me the second branch in Rivonia but they don't do "tow in" repairs, they referred me to Renew-it Marlboro, NO POINTS for GUESSING!!!!! They don't have the car either!!!!!! Totally Useless, Unprofessional service!!!!!!!!!! As the car is still at Ai Ass-ist in Randburg!!!!!!!
0 replies
106 months ago
No voip-sorry stoopid terrible data
<p>I signed up for the new sst data "advanced home package"with myvoip on the 02 August 2017, their service was excellent with them doing the installation on the afternoon of 03 August 2017. But that is where the excellence stops. I have had no internet access at all on the 05 August and today 06 August. I have had to resort to using my portable Vodacom modem to access the internet which not the reason for my signing up to their company. The best part is that they don't have a proper customer support link on their website nor can they afford to pay for a service call center but rather have a "whatsapp" technical support line and obviously the consultant is fast asleep @08h00 on a Sunday morning. I don't see the reason for my paying for a service that is only accessible to me when I am not at home. </p>
0 replies
108 months ago
Jeep, go nowhere, do nothing
<p>bought my first pair of Jeep shoes (after finally tracking down the style I liked after 4months of searching) and after +- 12uses and 6weeks later the stiching tears through the leather (thanks to my wife I only bought one pair as opposed to a pair in Black and Brown). I have been trying (since13/05/2017) to get hold of the people listed on the (gbsa-thats the official distributors of Jeep footwear) but from the sales rep to the manager all the e-mail addresses bounce back. Tried all the facebook pages till Jonathan from Jeep Apparel directed me to the "footwear" page. Left a message 02/05/2017 and was then asked to repeat my problem. Someone was supposed to get back to me to solve my problem but to date nothing, zilch, nada. However the page administrator is offering to help me if ii receive no joy. Utterly disgusting quality of customer service from Jeep.</p>
0 replies
108 months ago
The Taurus Defeated
<p>Bought myself a Taurus Millenium PT145 only to find that they have the worst agents in South Africa when I tried to order an extended magazine for my firearm. I then tried to order a slip cover for the extended magazine when I finally found an honest enough dealer to supply me with the extended magazine. I messaged Taurus usa via their face book page and was promised help...............that was 18/08/2015. no points for guessing the outcome. They had a problem with some of these specific models but obviously South Africa has stricter Firearm laws than usa so we are stuck with these firearms and there's no way that their two main dealers will help us. I'm unfortunately stuck with this piece of ..........</p>
0 replies
120 months ago
customer service, whats that????
<p>placed a comment with regards to non existent service from Vodacom with regards to the handset taken from Vodacom on contract. Huawei P8Lite. customer care tried calling once and i was unable to answer due to the faulty handset. but this was after two negative reviews. I complained on the vodacom website but once again no response. huawei doesnt respond and seems that vodacom is taking the same stance. Vodacoms site only has the general query option not a customer service option.</p>
53 replies
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11 (100%)