Jeep Apparel
Unclaimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Jeep Apparel
Jeep Apparel has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Jeep Apparel across 44 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 08:08
Jeep bad servise
My wife ordered goods from them in December to be delivered before Xmas as presents, however the goods was returned by the courier company (The Courier Guy) having the incorrect address. My wife send numerous emails to Jeep to follow up on the order (J16701). Service Ticket 840848. None is getting back to her since email was send on the 6/1/2026. By the end of January, the goods balance will be settled via Payjustnow and still no goods. This not acceptable at all
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
16 Jan 2026, 08:08
Jeep bad servise
My wife ordered goods from them in December to be delivered before Xmas as presents, however the goods was returned by the courier company (The Courier Guy) having the incorrect address. My wife send numerous emails to Jeep to follow up on the order (J16701). Service Ticket 840848. None is getting back to her since email was send on the 6/1/2026. By the end of January, the goods balance will be settled via Payjustnow and still no goods. This not acceptable at all
0
Replies (0)EN
Ennocentia N
1 reviews | Active since Jan 2020
15 Sept 2025, 17:27
Horrible customer service and really don't care.
Horrible service and no response from the service centre for a return order I placed an order of which the item colour is wrong, I am sitting with the parcel for almost 3 weeks. I logged a return and requested for the items to be collected, they made empty promise to send courier to collect. I sent multiple emails and also called the service centre several times, with the promise that the matter would be escalated and that someone would call back and that also did not happen.
Helpful (0)
|Replies (0)EN
Ennocentia N
1 reviews | Active since Jan 2020
15 Sept 2025, 17:27
Horrible customer service and really don't care.
Horrible service and no response from the service centre for a return order I placed an order of which the item colour is wrong, I am sitting with the parcel for almost 3 weeks. I logged a return and requested for the items to be collected, they made empty promise to send courier to collect. I sent multiple emails and also called the service centre several times, with the promise that the matter would be escalated and that someone would call back and that also did not happen.
0
Replies (0)VN
Vusi N
1 reviews | Active since Jan 2020
17 Mar 2025, 13:14
Poor shoe quality
I bought a shoe on the 26th November 2024 never washed the sneaker before and today 17March 2025 I notice that the sole and the upper material are separating . I trusted the brand and love the show but not happy with how it has turned out.
Helpful (0)
|Replies (0)VN
Vusi N
1 reviews | Active since Jan 2020
17 Mar 2025, 13:14
Poor shoe quality
I bought a shoe on the 26th November 2024 never washed the sneaker before and today 17March 2025 I notice that the sole and the upper material are separating . I trusted the brand and love the show but not happy with how it has turned out.
0
Replies (0)LB
QVdB
Quinten Van den Berg
1 reviews | Active since Jan 2020
16 Jan 2025, 18:24
Jeep men’s sneakers
I bought a pair of Jeep men’s sneakers online, ordered my shoe size and they are not the size they specify. The shoe is so narrow and really not comfortable. By trying to save a few millimetres of material and not conforming to international standards you lost my business for the future. Ps I know my shoe size and it fits perfectly with other brands…..
Helpful (0)
|Replies (0)QVdB
Quinten Van den Berg
1 reviews | Active since Jan 2020
16 Jan 2025, 18:24
Jeep men’s sneakers
I bought a pair of Jeep men’s sneakers online, ordered my shoe size and they are not the size they specify. The shoe is so narrow and really not comfortable. By trying to save a few millimetres of material and not conforming to international standards you lost my business for the future. Ps I know my shoe size and it fits perfectly with other brands…..
0
Replies (0)LB
Les B
1 reviews | Active since Jan 2020
14 Dec 2024, 04:22
Sandals
A couple of years back I bought a pair of sandals as I needed something non-slip, hard wearing and comfortable. I own several Jeep shirts and shorts and have always found the quality to be of the highest standard and very comfortable. So I decided to spend the extra money and go for the Jeep brand when I bought the sandals. Not cheap! What an absolute disappointment!! The biggest load of ******* ever. Just two hours wearing them and my feet stink like rotten toejam. I have never ever had smelly feet until this ****. As a result they lie most of the time in my cupboard. I have seriously only worn them a handful of times and only when absolutely necessary as their non-slip properties are pretty good. I wash them after every use in the vain hope that it may help but to no avail. Today again I needed to wear them as I needed the non-slip when I noticed the soles were coming away from the body of the sandal. Suffice to say this is the very last Jeep product I will ever buy again as, sadly like many other quality products, quality appears to have been compromised for cheaper mass produced materials.
Helpful (0)
|Replies (0)LB
Les B
1 reviews | Active since Jan 2020
14 Dec 2024, 04:22
Sandals
A couple of years back I bought a pair of sandals as I needed something non-slip, hard wearing and comfortable. I own several Jeep shirts and shorts and have always found the quality to be of the highest standard and very comfortable. So I decided to spend the extra money and go for the Jeep brand when I bought the sandals. Not cheap! What an absolute disappointment!! The biggest load of ******* ever. Just two hours wearing them and my feet stink like rotten toejam. I have never ever had smelly feet until this ****. As a result they lie most of the time in my cupboard. I have seriously only worn them a handful of times and only when absolutely necessary as their non-slip properties are pretty good. I wash them after every use in the vain hope that it may help but to no avail. Today again I needed to wear them as I needed the non-slip when I noticed the soles were coming away from the body of the sandal. Suffice to say this is the very last Jeep product I will ever buy again as, sadly like many other quality products, quality appears to have been compromised for cheaper mass produced materials.
0
Replies (0)ED
Edward D
1 reviews | Active since Jan 2020
16 Sept 2024, 07:30
no interest in service or quality of their product
I given a pair of jeep shoes as present a several months ago to a year. First time I wore them, the surface peeled off. I sent Jeep apparel the complaint and because not bought online they are not interested and advise me to go to the store they were bought from.
Helpful (0)
|Replies (0)ED
Edward D
1 reviews | Active since Jan 2020
16 Sept 2024, 07:30
no interest in service or quality of their product
I given a pair of jeep shoes as present a several months ago to a year. First time I wore them, the surface peeled off. I sent Jeep apparel the complaint and because not bought online they are not interested and advise me to go to the store they were bought from.
0
Replies (0)HG
Hester G
1 reviews | Active since Jan 2020
6 Jul 2024, 08:15
Horrible service and no response from the service centre for a return order
I placed an order (256232642) of which the items did not fit, and received this on 27 June. I logged a return on 28 June and requested for the items to be collected from me on 5 July. No one called me to pick up the items. I sent multiple emails and also called the service centre on 5 July, with the promise that promise that the matter would be escalated and that someone would call back and that also did not happen. The website indicates that the Jeep Apparel service centre can be called on Saturdays from 8-1, yet I have been holding for more than an hour, no one picks up. I still have an order that does not fit and I please want to return this. I do not understand why someone cannot just respond so that the order can be returned??
Helpful (0)
|Replies (0)HG
Hester G
1 reviews | Active since Jan 2020
6 Jul 2024, 08:15
Horrible service and no response from the service centre for a return order
I placed an order (256232642) of which the items did not fit, and received this on 27 June. I logged a return on 28 June and requested for the items to be collected from me on 5 July. No one called me to pick up the items. I sent multiple emails and also called the service centre on 5 July, with the promise that promise that the matter would be escalated and that someone would call back and that also did not happen. The website indicates that the Jeep Apparel service centre can be called on Saturdays from 8-1, yet I have been holding for more than an hour, no one picks up. I still have an order that does not fit and I please want to return this. I do not understand why someone cannot just respond so that the order can be returned??
0
Replies (0)