1 reviews | Active since Member
Quick Cash Option is a **** to Consumers
If you wish to sell your furniture or belongings, please stay away from 2nd Hand Warehouse Montague Gardens. On their website, they advertise a Quick Cash option which is a **** to sellers and once they have your furniture in their possession, they will leave you high and dry without your money.
I received an offer from them to purchase my suade blue couch. I accepted the offer digitally and they collected my couch. I'm supposed to be paid yet no one has even bothered to contact me from the store to get my banking details. It's day two now of the so called "1-2 days Quick Cash Option" and I still have not received my Quick Cash. What makes me even more livid is that the watsapp agent who monitors and responds to customer queries via their watsapp platform informed me yesterday at 10 am that she/he would get the finance department to contact me and resolve the matter. No one contacted me after that chat. Only to wake up this morning with two insulting messages from 2nd Hamd Warehouse "thanking me for my patience". This is extremely unacceptable. Consumers rights are being trampled on after falling for false advertising of Quick Cash.
The only reason I even opted to sell my couch was because I am relocating to Johannesburg on Thursday and this gross treatment has left me appaulled.