1 reviews | Active since Member
WORST EXPERIENCE EVER BUYING FROM THE 2NDHANDWAREHOUSE MONTEGUE GARDENS!!!!!! I bought 6 x chairs and a dining room table online. I unfortunately made seperate purchases online. When I called about the delivery I mentioned this and was told they would look into it. I'm still waiting for my refund for the double delivery fee when everything came on one vehicle at the same time! When my delivery arrived, I noticed 3 of the 6 chairs where damaged. I was told to contact the warehouse. THIS WAS WHERE MY NIGHTMARE STARTED! I phoned the 2nd Hand Warehouse the very next morning. For hours no one answered the phone. I then resorted to the WhatsApp forum. I dealt with Wallace. For 3 days he kept me waiting for answers on the collection of the damaged chairs. Also confirmation of a refund. I had sent pictures which were dated. I had sent purchase orders with proof of the double delivery fee. Eventually on the Tuesday I was told collection would be made on the Wednesday (today). I was also told I would be charged for the collection of the damaged goods they sent me. At this point I absolutely lost it. I cancelled the collection. This company operates with absolutely NO ETHICS! In my opinion and experience THEY ARE *******. THEY ALSO FALSELY ADVERTISE GOODS. I WILL NEVER BUY FROM THEM AGAIN!