Worst service

This is by far the worse company that you can use when purchasing a property. They included a "provisional levy" in the statement of account that was supposed to be paid over to the body corporate of the new property. I settled this account received from them in August 2021. The property was registered on 06.12.21. Imagine my surprise when the body corp of the new property is sending me arrear statements for the outstanding levy. I then queried this with 3%.com early in January 2022. To date this matter hasn't been settled. They are in continued discussions with internal departments around the refund that is evidently due to me with interest earned from August 2021. I don't understand why it is this complicated. There's no feedback unless you follow up. Basically they took the money but I've got to chase them everyday for something that is rightfully mine.

I regret using them and will never in future.