The happy ending.

I need to thank Jerome for all his assistance! Everything from the ordering process to helping me with the return process. Jerome has always been clear and to the point.

Here is my experience. After purchasing a printer (s1 plus) that landed up having a fault on the Y axes, i immediately contact 3d store back in my first 7 days had the printer returned for inspection and repair. The repairs are undertaken by the supplier not 3d store and after receiving the printer back i found i was still running into the same problem. Jerome explained the process we needed to follow and we had the printer sent back to the supplier. after supplying all the reverent information my printer was refunded and i have since ordered the K1 max instead from 3d store again.

My point to the review is, sometimes things dont go to plan, it can happen. But it sure is awesome working with people that want to help.

Thank you Jerome and everyone at 3D store.