Phone not repaired, falsely claiming water damage.

I bought a phone at Markham, 8 months down the line it had a problem with the screen so I took it back to Markham and they booked it with 3G mobile for repairs. A week later they sent me an sms stating that the phone was out of warranty and that I had to pay R2500 (more than half the original price of the phone) to have it fixed. If not, they would charge me a R350 rejection fee. I then contested this because it is ridiculous, the phone was definitely still under warranty and it had no physical damage. Now they have returned the phone to the store claiming that the phone had water damage and I am required to pay the rejection fee before they hand it back.

This is nothing but a ploy to scam customers. I am extremely appalled by both 3G mobile and Markham for this. They have lost a loyal customer who has been shopping at the store for more than 15 years. I will also be closing my account soon.