NO REPLY IN TEN DAYS FROM CORPORATE HQ IN SAINT PAUL USA

Hi.

I wish to express my utter disappointment at poor quality of the 3M web page in South Africa.

My search under the insulation tab, to investigate Thinsulate yielded nothing to work with that would enable me to make an informed purchase decision. Thermal and Acoustic tabs open a page with mostly void image fields and the limited content is vaguely related to the original search.

Clicking on 3M Suppliers and Partners, directs one to Become a Supplier and Supplier Resources. But not a single supplier named! I hoped that a dealer would be able to answer my questions but the closest I came to a local supplier was in the UAE.

How is it that it is easier to access, research and purchase your product from international suppliers, at a delivery premium, many multiples of the cost of the purchased item, when 3M advertises a formal presence in our country?

The 3M SA web page is nothing short of a disgrace for a company that has operated in our country over four decades as I recall. Yet there is a wide and abundant 3M Product offering in our retail stores.

It seems that the office of 3M South Africa is an open doorstop for product to trickle in, as a token presence to advance the company’s international image. Either your local directors and employees are not doing their jobs, or 3M corporate HQ is not invested! I suspect South Africa is managed from HQ in the US with bigger markets to focus on, hence the obvious neglect.

I doubt this will receive the courtesy of a reply. A no reply will simply endorse the veracity of my experience and conclusions.