SHAME ON YOU 4EVER AND 4EVER (properties)

After a one-sided inspection and despite overwhelming evidence that the items we were held responsible for damaging were not damaged by us, we were still waiting for our rental deposit to be paid back. More than three weeks since inspection. The owner phoned me four days ago, promising to have an answer today. He phoned, I were not available. I would believe it was his duty to phone again. Or send me an e-mail. What kind of service!! The problem was caused because of incorrect inspection procedures and neglect to follow up on the issues, as I did two weeks ago and upon which I gave them the details of their mistakes. Even then they could not, or are not interested to resolve the problem asap. Dolf phoned me four days ago, and after a lengthy conversation, I was hoping to have the problem resolved soon. He "is too busy to carry out a personal inspection" to confirm my findings. A problem that was seemingly resolved by me when I convinced the owner of the property that the issues at hand were not our doings. I believe a telephone call at that stage to her, the owner, would have been enough. Dolf, I requested a meeting in your office, got no response. I was charged extreme prices for repairs, which I proof is unfair and, as far as I am concerned, at extravagantly overpriced rates! (Having a blind restrung for R600 instead of R250, wanting to have me paying R1600 for a new extractor fan, (not our fault) instead of repairing it for R83, claiming new shelves for old painted shelves which the landlord claimed were newly installed, were stained before we even moved in! The evidence were all on the incoming inspection photos!!!). Can one be blamed for doubting your company's integrity? Dolf, how can you call on me to understand and have comprehension for your "many" rentals and concurring problems? Or are they similar cases to mine? Hw do you expect to end this case in a friendly manner if you are not willing to step up and take responsibility, rather than blaming ME for not answering my phone? It is not me that is giving 4Ever a bad name. It is not the mistakes that we all make that is giving us a bad name. It is the LACK OF TAKING RESPONSIBILITY AND ACTING ACCORDINGLY. Think about it.