JK
johan K
Active since Aug 2013
14
Reviews
0
Industries
Reviews
14 reviews17 months ago
Tafelberg furnishers: trustworthy?
Upon purchasing a stove, even a demo model, one assumes that an exchange warrant would be in place for serious defects. Not with Tafelberg furnishers. They sent out an technician to inspect, found the cooling fan motor came loose from fan and the mounting bracket, and was causing a short with the body of the oven. The owner could not detect that the fan was not working, and used the oven. This caused the electronic board to got extremely hot. The question now remains for how long this stove will last. I think it is unacceptable, the stove should have been replaced byTafelberg furnishers . They denied the request.
0 replies
23 months ago
A second George tragedy awaiting ...
Mr Jacques Walters from Macroclearsolar is apparently the owner/director of the abovementioned business. His business name is on the inverter he installed for a client in Stellenberg. The inverter malfunctioned and the client established the controlling CT, supp**** with the product, was not installed. Various attempts to make contact with Mr Walters were un successful, and the client contacted me, requesting me to rectify the problem. I established that: 1. The CT is missing along with all installation instructions and the users manual. 2. The neutral bar installed for essential equipment is strapped to the board with cable ties, and to prevent the terminals from touching the metal lid of the DB, it was covered with a few layers of insulation tape. 3. The COC is non-compliant (obviously) with blatant ignorance of the SANS wiring regulations. 4. The COC was signed off by a person that was apparently not even on site, according to the owner. I contacted Mr Walters at approx 15h00 on Wednesday 15th of May. Upon hearing the address, he suddenly experienced a bad cellphone signal,, requesting me to send him a whatsapp message. I contacted him again, this time leaving a voice message requesting him to contact me. Until now, no response. Going on his website, there is a lot of praise for his service and excellent workmanship. Unfortunately without any contactable references. Which places a question mark on their validity. I am willing to meet with Mr Walters on site to discuss the matter, and to give him the opportunity to explain himself. Why are people shaming themselves in such a way? Why don't they keep their business-dealings honest, and give the client proper and deserved service?
0 replies
31 months ago
Onregverdige Praktyk: Tafelberg Meubels, Bellville
Onregverdige Praktyk: Tafelberg Meubileerders BELLVILLE Wanneer bg instansie 'n stoof aan 'n klient verkoop, word vereis dat die stoof deur n gekwalifiseerde elektriesien ge-installeer word.Dit is 'n billike vereiste. Wanneer die stoof deur n prop (of proppe) in die geval van n aparte HOB en oond) gekoppel word, en dus net ingeprop word by n muursok, is dit onbillik om n nakomings sertifikaat te verlang. Die stoof of oond of HOB word bloot net ingeprop, wat geen invloed het op die korrekte werkingvan die stoof nie. Wanneer daar n defek is op die stoof wat onder waarborg is, behoort bg instansie dus nie n nakomings sertifikaat te vereis om die waarborg te eerbiedig nie. Tafelberg Meubels se verweer is dat die vervaardiger sodanige item vereis, Myns insiens is dit n onregverdige praktyk wat onnodige geld uit die sak van die klient jaag. Dit is ook my mening dat Tafelberg Meubels, deur nie hierdie praktyk aan te spreek nie, maar die blaam op die vervaardiger wil plaas. 'n Swak voorbeeld stel en swak diens lewer deur dit te kondoneer. Ek het twee pogings aangewend om die onreg deur Tafelberg Meubels te laat aanspreek, sonder sukses. Ten spyte van beloftes dat hulle my sal terug s***el (2x) moes ek n derde keer bel. Geld dieselfde reels ook vir die aankoop van ander elektriese toestelle soos ketels, broodroosters ens?
0 replies
40 months ago
Cape Bakkie Centre: Pateties!
DIE MEES PATETIESE DIENS: Deur Cape Bakkie Centre Ek het n TOYOTA bakkie in November 2022 van Cape Bakkie Centre, Voortrekkerweg, Bellville, gekoop, en was aanvanklik vol vertroue dat die voertuig in n goeie toestand aan my gelewer was. Ongelukkig, net voor Kersfees, in die Oos Kaap, het ek opgemerk die ‘fender’, dis die gedeelte vanaf die linkerkant se voorste wiel tot die regterkantse voorste wiel onder die “grill”, hang los aan beide kante. Ondersoek het getoon dat die ‘fender’, wat uit n soort plastiek bestaan, deur slegs n paar skroewe aan die modderskerm vas gehou word, asook deur twee plastiek -‘clips’ agter die rooster. Laasgenoemde word op sy beurt deur twee soortgelyke ‘clips’ aan die metaalraam wat vanaf die bakwerk strek, geheg . Vier belangrike punte van hegting, waarvan ek aanvanklik van slegs twee bewus was, was geignoreer. Ek het daarom self twee boute gebruik om die ‘fender’ tydelik te heg. Terug in die Kaap het ek Cape Bakkie Centre besoek en met die verkoopsman, ene Frank, gepraat. Sy houding was geensins bemoedigend nie, hoewel hy my versoek het om die bakkie by hulle te los vir ‘n halwe dag. As n elektriese kontrakteur is die voertuig egter my brood en botter. Ek het hom vervolgens twee ure die volgende week aangebied, maar ook verneem na n leen-voertuik, dog sonder sukses. Ek het daarna met ene Edrich John, skynbaar een van die direkteure, kontak gemaak en my grief gelug. Ek het daarna weer met Frank gekomminikeer en gevra of die herstelwerk die ek. Saterdag gedoen kan word. Frank het geantwoord dat die paneelklopper wel die ‘fender’ opgesit het, maar nie Saterdae werk nie. Intussen het ek opgemerk dat die ‘fender’ al hoe meer loskom en laer sak en het een middag my werkstyd opgeoffer om die probleem tydelik te herstel. Na ek egter die ‘fender’ afgehaal het, het ek op die afgryslikste knoeiwerk afgekom! Oordeel self: 1) Dit was duidelik dat daar nie ‘n poging aangewend was om die ‘fender’ behoorlik vas te sit nie, en ek het met n skok besef die ‘fender’ sit geruime tyd op genade. 2) Die metaal-bakwerk agter die ‘fender’ was erg geroes, dit was skokkend om te sien. Geen poging was aangewend om die roes te behandel of selfs weg te steek nie. 3) Twee metaal arms, waaraan die ‘fender’ veronderstel was om vasgebout te wees, se punte was totaal afgeroes, en geen poging was aangewend om dit reg te stel nie. 4) Die res van die skroewe wat veronderstel is om die fender vas te hou, was eenvoudig nie daar nie. 5) Die modderflap onder die bakkie, was aan die “fender” geheg moes wees, was ook los. OPSOMMING: My opinie van die diens, die toewyding en, jammerlik, die integriteit van Cape Bakkie Centre se personeel is uiters een van skeptisisme. Die paneelklopper moes bewus gewees het van die geroeste arms en bakwerk. Hy moes bewus gewees het van die min skroewe en vermiste boute (wat hy moes in sit), want hy moes die ou “fender” verwyder. Hy het duidelik nie omgegee hoe hy knoei nie. Frank, die verkoopspersoon, het by oorhandiging van die voertuig, vir my n lys laat teken van sogenaamde inspeksies wat hy gedoen het. Wel die ‘towing socket’ was stukkend en ek moes dit vervang en herstel. Die slot van die canopy moes ek vervang. Die ligte in die canopy was nie gekoppel nie. Ek het ‘n legio geroeste boute en moere op verskeie plekke vervang. Die klap van die “canopy” se se een skarnier was gebuig sodat die klap skeef toegemaak he en teen die kant van die raam geskuur. Sowat van inspeksie…! Frank se amper onwilligheid om my tegemoet te kom met diens. Die paneelklopper, wat nie kan of bereid is om ordentlike diens te lewer nie. Sy ignorering van die geroeste bakwerk grens aan oneerlikheid. Edrich John se versuim om, na my klagte en foto’s aan hom, daadwerklik op te tree. Ek moes my tyd en materiaal gebruik om hul swak werk te herstel, en hoewel hulle bewus was daarvan, het hulle geen poging aangewend om ‘n regstelling te doen nie. Tewens, ek is oortuig hulle sou net verder geknoei het. My eerlike opinie is dat Cape Bakkie Centre onbetroubaar is, en ek sal geen persoon aanbeveel om met hulle besigheid te doen nie. Ek kan nie glo dat dit alles maar net n sameloop van onvoorsiene omstandighede is nie. Dis duidelik dat die voertuig met voorbedagte wete van hierdie defekte aan my verkoop was. Ek oorweeg om n eis van skadevergoeding teen Cape Bakkie Centre in te sit d.m.v. die Hof vir klein-eise, en versoek kliente met soortgelyke ondervinding om my te kontak. Die uwe. Johan Kruger 0726089908
0 replies
41 months ago
Outsurance not paying up!!!
I was not happy with the insurance quote for my motor vehicle I received from Outsurance, and they could not explain the ridiculous high premium. I cancelled my vehicle insurance and Outsurance rreceived a letter from my new insurance company stating the fact that are my new insurance company. Despite that, Outsurance still have my premium deducted, an amount of R3449-15. I personally contacted them, and was assured that they will immediately reverse the deduction. To date, two weeks later, I have not received the payback. My new premium is R1000 per month. Outsurance quoted me more than R3300-00 When raising the matter, they had many reasons why I do not qualify for the R400 rand bonus Outsurance promised to clients if they cannot beat their quote!!!!
264 replies
42 months ago
Rest in peace, Defy...
I am an electrician doing appliance repairs as well. Three weeks ago I purchased spares for an Defy oven. Defy in Montagu Gardens did not have all the material, but promised it will be available in eight days. Ten days later I drove 40kms out and back from Durbanville to collect, because all attempts to reach their spares department failed. No success, the spares will be available in three days. I can phone the following numbers to confirm: 021 526 3130 or 021 526 3142. I phoned and phoned and phoned, no success. Also phoned 021 526 3000. No success. phoned Durban , 031 460 9711, several times, tried all options , spares and reception. No success. Tried their customer care line, 08611 33 39. No success. Still, Defy spend a lot of money to advertise and promote their products and service. SERVICE!!! YOU MUST BE JOKING. If Defy responds, I will give feedback. (You can reach Defy by dialing 012 303 1000. Don't be put off when the reception identify them as AVBOB. Just ask to speak to a Defy agent. It may take a few minutes for the person to be exhumed just insist and be patient.
132 replies
44 months ago
Speak up or loose, Imperial Nissan.
Dear Nissan, this review has to do with obtaining answers regarding the responsible party for the delay of a vehicle service. To my knowledge the "Service Plan Policy" provider had an issue regarding the paid service plan, claiming that the number of provided services have been completed. And despite Nissan's efforts to correct the policy underwriter, the service was delayed for more than half a day. Since this vehicle and its owner is in my service, it caused a loss in income to this person and my company. At this stage, I am not judging Nissan, except for selling a policy by an incompetent provider. I will review my stance in that regard upon receiving an explanation by both the policy provider and Nissan. Please contact me to obtain more info, and allow me to set the record straight. Someone slipped up somewhere, something I can understand. What I do not accept, is the time it took to resolve the problem and the lack to accept responsibility.
0 replies
44 months ago
ACe, D(aa)Cy PROBLEM WITH YOUR PHONES!!!!
My review is mainly focused on the poor telephone answering service of ACDC. The problem seems to be in Cape Town as well as in Gauteng. I spent almost 80 minutes trying to reach their sales-personnel. (From which I received excellent service two days before, thank you Dylan! ) I made various calls, asking to speak to managers at both branches. Having to await my turn, starting at "nr 6 in the que", after a long period got to nr 1, only to drop back to nr 5!!! and have a repeat. Apparently this is the case with all incoming calls, as were reported to me by the personnel. Who gave up reporting it. And obviously the manager is not available, probably also in the que! Such a showroom, so many products, lovely personnel, (sorry, can't say the same about the manager, haven't met them!) And all got spoilt by, no, not the telephone system, but the lack to address the issue. It is like storing good wine in an old dirty barrel, spoiling it.
0 replies
44 months ago
SHAME ON YOU 4EVER AND 4EVER (properties)
After a one-sided inspection and despite overwhelming evidence that the items we were held responsible for damaging were not damaged by us, we were still waiting for our rental deposit to be paid back. More than three weeks since inspection. The owner phoned me four days ago, promising to have an answer today. He phoned, I were not available. I would believe it was his duty to phone again. Or send me an e-mail. What kind of service!! The problem was caused because of incorrect inspection procedures and neglect to follow up on the issues, as I did two weeks ago and upon which I gave them the details of their mistakes. Even then they could not, or are not interested to resolve the problem asap. Dolf phoned me four days ago, and after a lengthy conversation, I was hoping to have the problem resolved soon. He "is too busy to carry out a personal inspection" to confirm my findings. A problem that was seemingly resolved by me when I convinced the owner of the property that the issues at hand were not our doings. I believe a telephone call at that stage to her, the owner, would have been enough. Dolf, I requested a meeting in your office, got no response. I was charged extreme prices for repairs, which I proof is unfair and, as far as I am concerned, at extravagantly overpriced rates! (Having a blind restrung for R600 instead of R250, wanting to have me paying R1600 for a new extractor fan, (not our fault) instead of repairing it for R83, claiming new shelves for old painted shelves which the landlord claimed were newly installed, were stained before we even moved in! The evidence were all on the incoming inspection photos!!!). Can one be blamed for doubting your company's integrity? Dolf, how can you call on me to understand and have comprehension for your "many" rentals and concurring problems? Or are they similar cases to mine? Hw do you expect to end this case in a friendly manner if you are not willing to step up and take responsibility, rather than blaming ME for not answering my phone? It is not me that is giving 4Ever a bad name. It is not the mistakes that we all make that is giving us a bad name. It is the LACK OF TAKING RESPONSIBILITY AND ACTING ACCORDINGLY. Think about it.
0 replies
57 months ago
Cape Town Electrical dept: Poor Service? No service!
As an electrical contractor, I sometimes need to apply for services on behalf of the client. Visiting the municipal offices you find everybody is "working from home". Approaching the available officials, is a nightmare. Very unhelpfull. speak to any member of the public, and they will tell you, it causes a knot in your tummy only to think about such a visit. No friendliness, no invitation to relay your problem, just a cold stare! In one incident I filed an application for power to be disconnected. The client completed the application document, but does not know his account or business partner number. Although there can only be one person with the same id number, address and meter number, I had to go back to the client. Then, back at the counter, the same very unhelpful "trainee" and her supervisor , gave me the cold stare, and this time requires the plot number. I , annoyed that I must go back again, requested that she must please help me, it is on the system. "Write the number down", came the order. "One seven seven....." And then the wait. Puzzled expressions, as she was staring at the screen. Fumbling with the application papers. Scrutinizing them again. And I got worried, looking around, expecting a number of securities to rush in, arrest me. She must have found some dark secret about me in those papers. Or maybe she found out about my connections with the Russian Mafia. And then, surprisingly, with a look of desperation and disappointment, she slowly handed me the papers. In the meantime Mr Budha (her trainer) sat behind her. Motionless. In fact, Mr Budha is showing more compassion and friendliness than him. But unfortunately, it is not the end. Two days later I phoned the electrical department on the call centre number. Listen about all the services, the recording of the conversation for training purposes (bull****!), then a series of numbers to direct me to the relevant department. Then the waiting, some horrible, possibly Chinese music. And I wait. Ïf you dont want to hold on, please sent us a message via e-mail, and we will come back to you asap. Bull****! And I waited. "We are experiencing high volume calls, please hold on. Your call is important to us. Seventeen minutes and twenty seven sockets later, I was transferred, Sorry sir, we are experiencing.... BULL****! Then get more operators, I said. I wants to bet her for a thousand rand, if I phone at 12'0 çlock tonight, I will get the same message! She was not interested, or has no money! I can perhaps afford to hold for seventeen minutes, I can go buy a bottle of water if their is no water. But what about the poor guy in Khayalitzia. The guy who not even own a computer! This has happened a couple of times with me. But, it is almost election time again. Me and my family will be relied ipon to make our crosses next to the names of these politicians responsible for our misery. You have a hope, Sir.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
2 (14.285714285714286%)
2 Star
3 (21.428571428571427%)
1 Star
9 (64.28571428571429%)