mixed feelings

I ordered from this website before and had no troubles with my order. On the second occasion however I ordered 2 magazines. I received them in time however the 2nd magazine was not the cover advertised. I called back on numerous occasions to query this and was assured the incorrect copy would be collected, the incorrect magazine was collected and I was also assured that the correct copy would be ordered and delivered. Since the magazine was collected I have called back to query, and while I have been promised feedback I haven't heard anything back in update. Sorely disappointed.