Charlie Kruger- Rude, smug and completely unprofessional

I sent Charlie Kruger at the Pretoria branch, a Whatsapp 3 months ago looking for a new visa person to help with my client's visas going forward... A very nice message hoping to start a nice professional relationship together. Noooo reply. I even followed up, with no reply... 3 months later she sends a message to advise about her number changing. I told her that since she never bothered to reply to me I would never contact her again, to which she rep**** with a thumbs up. Wow professional right? I said, "Great service you have there" to which she rep**** with "Thank you" and a nice big smiley face. Rude, Smug and unprofessional only sc****s the bottom of that barrel... Needless to say, I will never use her again, nor refer her... In fact, i'll make sure to warn my clients away from her, since thats how she sees fit to act as a visa professional. People would be better off without that sort of attitude.